#AI Agents

#AI Automation

AI Agents in the Workplace: Disruption, Opportunity, and the Need for Strategic Adaptation

Artificial intelligence (AI) agents are no longer a futuristic concept – they’re actively reshaping the business landscape. From streamlining

Anthony Batt

#AI Automation

#Jobs

AI could kill call centres, says Tata Consultancy Services head

The rapid advancements in artificial intelligence (AI) are poised to significantly impact the call center industry, as highlighted by K Krithivasan,

Anthony Batt

#AI Automation

Klarna’s AI Customer Service Agents Signal Potential Disruption in Knowledge Work

Klarna recently revealed that during their first month of deployment, its AI-powered customer service agents, built using OpenAI’s technology,

Joanna

#AI Automation

#Jobs

HR & Business Leadership AI 2024 Proprieties

2024 Survey Reveals Widespread Adoption and Expanding

Joanna

#AI Automation

#Jobs

The Future is Here: How AI is Transforming Knowledge Work and Changing the Way Work Gets Done

A unprecedented glimpse into the impact of artificial intelligence on complex knowledge work.

Anthony Batt