TruVoice

TruVoice, formerly known as Primary Intelligence, is a customer intelligence and win-loss analysis platform that helps businesses improve their sales performance and customer retention. This software solution provides comprehensive insights into sales processes, customer feedback, and market trends to enhance decision-making and strategic planning.

Key features:
- Win-loss analysis: Detailed insights into why deals are won or lost
- Customer intelligence gathering: Automated collection of customer feedback and market insights
- Competitive intelligence: Analysis of competitor strategies and market positioning
- Sales enablement: Tools to improve sales team performance based on data-driven insights
- Customer experience optimization: Recommendations for enhancing customer satisfaction and loyalty
- AI-powered analytics: Advanced data analysis using machine learning algorithms
- Customizable dashboards: Visual representation of key metrics and trends
- Interview management: Automated scheduling and conducting of customer interviews
- Sentiment analysis: AI-driven evaluation of customer feedback tone and emotion
- Predictive analytics: Forecasting future sales trends and customer behavior
- Integration with CRM systems: Seamless data flow between TruVoice and existing customer relationship management tools

How it works:
1. Log in to the TruVoice dashboard
2. Set up automated customer feedback collection processes
3. Schedule and conduct customer interviews through the platform
4. Input sales data and outcomes for analysis
5. Use AI-powered analytics to generate insights from collected data
6. View customized reports and visualizations of win-loss analysis
7. Implement recommended strategies based on the platform's insights
8. Track performance improvements over time

Integrations:
Salesforce, Microsoft Dynamics, HubSpot, Tableau, Power BI

Use of AI:
TruVoice utilizes AI and machine learning for Natural Language Processing in sentiment analysis of customer feedback, predictive modeling for sales forecasting, automated insight generation from large datasets, and pattern recognition in win-loss data.

AI foundation model:
The specific AI foundation model is not publicly disclosed. The platform likely uses a combination of proprietary algorithms and industry-standard machine learning frameworks.

Target users:
- B2B sales organizations
- Marketing teams
- Customer success managers
- Product development teams
- Executive leadership in various industries

How to access:
TruVoice is primarily accessed through a web application. It also offers a mobile app for on-the-go access and an API for custom integrations.

Software availability:
- Web application (primary interface)
- Mobile app for on-the-go access
- API for custom integrations

Target industries:
- Technology and SaaS
- Manufacturing
- Professional services
- Healthcare
- Financial services

Ownership and licensing:
TruVoice is a proprietary software solution owned and offered by Corporate Visions, Inc. It is not open source.