FleetWorks

FleetWorks is a logistics management platform that automates brokerage operations using artificial intelligence. This software streamlines carrier interactions, negotiations, and inquiries for logistics companies and freight brokers, enhancing efficiency and reducing operational costs.

Key features:

- AI-Powered Negotiations and Inquiries: Autonomously answers questions and negotiates terms for posted loads, ensuring prompt responses to all inbound carrier sales calls.
- Automated Inbound and Outbound Calls: Handles the full spectrum of carrier interactions, reducing workload on human brokers.
- Performance Metrics: Saves up to 4 hours per day per carrier representative, achieves 80% cost savings compared to traditional representatives, and ensures 100% of calls are answered on the first ring.
- Industry Adoption: Used by leading brokers including Torch, Aok Freight, Capstone Logistics, Fox Logistics, Wayfinder Logistics, Fura, Loadsmart, and Waggon.

How it works:

1. Users request a demo through the FleetWorks website.
2. The platform integrates with existing logistics and business software systems.
3. FleetWorks AI takes over handling of inbound and outbound calls, negotiations, and carrier inquiries.

Integrations:

Multiple integrations with logistics and business software (specific names not provided).

Use of AI:

FleetWorks utilizes generative artificial intelligence to understand and respond to complex inquiries, negotiate terms, and interact with carriers in a natural, human-like manner.

Target users:

- Logistics companies
- Freight brokers
- Businesses involved in transportation and logistics

How to access:

FleetWorks is available as a web-based platform, accessible from anywhere without specialized software installation. Users can sign up for a free demo on the company's website.