Yosh.Al
What does it do?
- Customer Service Automation
- Conversational AI
- Contact Center Optimization
- Business Intelligence
- Chatbot Creation
How is it used?
- 1. Analyze convos
- 2. Create GenAI bots
- 3. Deploy AI Agents
- 4. Integrate w/ systems
- 5. Access via web/API/SDK
Who is it good for?
- Customer Service Managers
- Contact Center Supervisors
- Enterprise Communication Directors
- Retail Operations Executives
- Financial Services Administrators
What does it cost?
- Pricing model : Unknown
Details & Features
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Made By
Yosh.Al -
Released On
2019-05-16
Yosh.AI provides AI-powered solutions for enterprises to automate and streamline their communication processes. The company's suite of products utilizes Generative AI to analyze conversations, create AI bots, and deploy voice and text agents, enabling businesses to enhance customer interactions and reduce contact center costs.
Key features:
- GenAI Omni Insights Platform: Automates analysis of cross-channel conversations between companies and clients, providing qualitative and quantitative insights into business opportunities. Assesses automation potential through AI and GenAI to estimate cost savings and builds a Transformation Strategy towards AI Assisted Communication.
- Bot GenAIrator Platform: Enables teams to create GenAI bots with curated knowledge bases and relevant documentation without coding skills, improving efficiency and saving time.
- Voice AI Agent: Reduces contact center costs by up to 50%, offers 24/7 accurate customer information, and scales easily during peak seasons in a 100% cloud environment.
- Text AI Agent: Decreases contact center costs by up to 50%, delivers instant and accurate customer information, and ensures consistent and automated communication across all channels.
How it works:
1. The GenAI Omni Insights Platform analyzes conversations between the company and clients to identify automation opportunities and potential cost savings.
2. Teams create GenAI bots using the Bot GenAIrator Platform, which requires no coding skills.
3. Voice and Text AI Agents are implemented to automate contact center workflows, reducing costs and providing round-the-clock accurate information to customers.
Integrations:
Yosh.AI's solutions are designed to integrate with a wide range of existing systems and platforms.
Use of AI:
Yosh.AI leverages Generative AI technologies to power its suite of products, enabling advanced conversation analysis, bot creation, and automated customer interactions.
AI foundation model:
The company utilizes leading Generative AI services and models, such as Gemini and Vertex, to ensure maximum agility and performance at optimal cost.
Target users:
- Enterprises seeking to automate and streamline communication processes
- Companies in retail, finance, and insurance industries
How to access:
Yosh.AI's solutions are available as web applications, APIs, and SDKs, providing accessibility to a wide range of users.
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Supported ecosystems
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What does it do?Customer Service Automation, Conversational AI, Contact Center Optimization, Business Intelligence, Chatbot Creation
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Who is it good for?Customer Service Managers, Contact Center Supervisors, Enterprise Communication Directors, Retail Operations Executives, Financial Services Administrators
PRICING
Visit site| Pricing model: Unknown |
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