Somn

Somn is an AI-driven platform that automates patient interactions and administrative tasks for clinical front offices. This software utilizes AI bots as virtual assistants to handle various tasks such as scheduling appointments, processing referrals, and engaging in complex patient discussions, thereby improving efficiency and reducing administrative burdens on healthcare staff.

Key features:
- Human-like AI Assistants: AI bots like Chloe and Jim are designed to sound human and engage in complex conversations, with Chloe handling referral tasks and Jim managing recurring visit scheduling.
- 24/7 Operation: AI bots are available around the clock, ensuring continuous task completion.
- Task Automation: Bots can read incoming fax referrals, contact referring providers for missing information, and schedule patient appointments.
- Customizable Bots: Clinics can request specific bots tailored to their unique needs.
- EHR Integration: The platform integrates with various Electronic Health Records (EHR) systems.

How it works:
1. Users interact with Somn through its web app.
2. Clinics deploy AI bots for specific tasks (e.g., Chloe for referrals, Jim for recurring visits).
3. AI bots integrate with the clinic's existing EHR system.
4. Bots perform assigned tasks, such as reading referrals or scheduling appointments.

Integrations:
Athena Health, eClinicalWorks, Epic Systems (coming soon), AdvancedMD (coming soon), NextGen (coming soon), Kareo (coming soon), DrChrono (coming soon), Medplum (coming soon), Healthie (coming soon)

Use of AI:
Somn uses generative artificial intelligence to create AI bots capable of engaging in natural, human-like conversations. These bots automate various administrative tasks and patient interactions.

AI foundation model:
The specific foundation model or LLM used by Somn is not detailed in the provided information.

Target users:
- Clinics and healthcare providers seeking to streamline administrative processes and improve patient engagement
- Administrative staff looking to reduce workload and focus on critical tasks
- Patients benefiting from more efficient scheduling and communication with healthcare providers

How to access:
Somn is available as a web app for clinics and healthcare providers. It is not an open-source platform.