Slang.ai

Slang.ai is an AI-powered digital phone concierge service designed for restaurants and other brick-and-mortar businesses. The platform handles incoming calls 24/7, answering questions, taking reservations, and enhancing customer satisfaction, allowing businesses to streamline operations and improve their overall customer experience.

Key features:

- Digital Phone Concierge: Acts as a reliable team member answering questions and taking reservations, ensuring accurate responses and personalized service.
- Customizable Voice and Soundscapes: Offers dozens of voices and soundscapes for businesses to create a unique brand experience.
- Real-Time Response: Eliminates frustrating phone menus by providing quick answers to caller queries.
- Reservation Management: Integrates with popular reservation services like OpenTable and Resy for seamless booking and modification.
- Call Handling and Routing: Allows businesses to decide which calls the AI handles automatically and which are handed off to staff.
- Accent and Age Recognition: Understands different accents and responds accurately, making it accessible to callers of all ages.
- Real-Time Insights and Analytics: Provides valuable insights into caller trends and preferences.
- Integration with Various Platforms: Enhances functionality through integration with tools like Homebase, BentoBox, and TapMango.

How it works:

1. Businesses set up Slang.ai within 30 minutes, with a 24-48 hour turnaround time to go live.
2. When a call is received, the AI assistant answers and responds to the caller's queries.
3. Businesses can update their call journeys in seconds to ensure accurate and consistent responses.
4. If the AI is unsure or needs human intervention, it hands off the call to the business's staff.

Integrations:

OpenTable, Resy, Homebase, BentoBox, TapMango

Use of AI:

Slang.ai utilizes advanced automatic speech recognition (ASR) capabilities to understand different accents and respond accurately. The AI model is designed to learn from real calls and improve over time.

AI foundation model:

The platform's AI technology is built on advanced ASR capabilities, enabling it to understand and respond to various accents and speech patterns.

Target users:

- Restaurants
- Retailers
- Other brick-and-mortar businesses with high call volumes

How to access:

Slang.ai is available as a web-based platform, accessible from any device with an internet connection.