Sameday

Sameday AI is an advanced AI-powered answering service designed to help local businesses manage customer calls, schedule appointments, and enhance customer engagement. This software solution leverages artificial intelligence to ensure that no call goes unanswered, providing a seamless and efficient customer experience, particularly for businesses in the home services sector.

Key features:
- AI-Powered Answering Service: Answers phone calls, responds to chats, and follows up with leads, mimicking the behavior of a skilled sales agent to handle customer inquiries, build value, and overcome objections.
- 24/7 Availability: Operates continuously to ensure businesses never miss a call, even after hours.
- Live Tracking and Communication: Provides customers with real-time delivery tracking, driver communication, and updates through an interactive tracking page.
- Integration with eCommerce Platforms: Seamlessly integrates with Shopify, WooCommerce, Maropost Commerce Cloud, and Squarespace for efficient order management and delivery tracking.
- Predictive Analytics: Offers an Intelligent Analytics Suite to help businesses understand customer behavior, optimize operations, and improve service delivery.
- Customizable Pricing Plans: Provides various pricing options tailored to different business needs, including urgent hire options and discounted service rates.

How it works:
1. Phone System Integration: Businesses set their phone system to transfer calls to Sameday AI when unavailable.
2. Field Service Software Integration: Sameday AI pulls data from field service software to schedule appointments on current routes.
3. Payment Integration: The AI securely collects payments over the phone.

Integrations:
Phone Systems, Field Service Software, Payment Systems, Shopify, WooCommerce, Maropost Commerce Cloud, Squarespace

Use of AI:
Sameday AI utilizes advanced machine learning algorithms and generative AI to provide personalized and contextually relevant responses to customer inquiries. The system is designed to handle multiple queries, manage call traffic, and provide instant, accurate responses.

Target users:
- Plumbers
- Roofers
- Pest Control
- HVAC
- Lawn Care
- Window Cleaning
- Commercial Cleaning
- Solar Installation

How to access:
Users interact with Sameday AI primarily through a web application accessible from both desktop and mobile devices. The service can be integrated with existing phone systems, field service software, and payment systems.