What does it do?

  • Lead Scoring
  • Sales Forecasting
  • Sales Engagement
  • Sales Performance Management
See more

How is it used?

  • Data to Insights/Analytics

Details & Features

  • Made By

  • Released On


Sales AI is a product offered by Salesforce as part of their AI for Sales solution. It automates and optimizes various sales activities using artificial intelligence to provide real-time insights into customer behavior and generate drafts of personalized communication with customers. Sales AI enables businesses to identify new sales opportunities and make data-driven decisions to optimize sales performance.

Key features of Sales AI include:

- Lead scoring and customer segmentation
- Personalized messaging and sales forecasting
- Automated prospect and account research
- Real-time data updates from web sources
- Predictive AI for forecasting and performance management
- Conversation intelligence and sales engagement
- Integration with Data Cloud and Revenue Intelligence
- Customizable reports and dashboards
- Quoting and contracting
- Territory management and planning
- Workflow and approvals automation
- Performance management, sales programs, and team collaboration with Slack
- Connecting and unifying all data with Data Cloud and Revenue Intelligence

While the specific release date for Sales AI is not mentioned, Salesforce launched its AI platform in 2017 and has been continuously updating and improving its AI capabilities since then.

  • Supported ecosystems
    Salesforce, Slack, Apple, iOS, Android, Google
  • What does it do?
    Lead Scoring, Sales Forecasting, Sales Engagement, Sales Performance Management, Sales Automation
  • Who is it good for?


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