Relay

Relay.app is a workflow automation platform that combines AI-powered automation with human-in-the-loop capabilities. It enables users to create automated processes across various business tools while incorporating human decision-making and oversight, offering a more flexible and intuitive automation experience compared to traditional solutions.

Key features:
- Deep Integrations: Connects with popular business apps and tools for seamless workflow creation.
- Visual Workflow Builder: Allows creation of complex workflows with conditional paths and list iteration.
- AI-Powered Actions: Incorporates built-in AI functions for tasks like summarization, translation, and data extraction.
- Custom AI Prompts: Enables users to create tailored AI interactions using models like GPT-3.5 and GPT-4.
- Human-in-the-Loop Capabilities: Facilitates approvals and manual inputs within automated processes.
- Collaborative Workflow Creation: Supports team-based development and editing of workflows.
- Flexible Triggers and Conditions: Offers various options for initiating and controlling workflow execution.
- App Objects: Provides easy access to nested data properties within connected applications.
- Webhook Support: Allows integration with additional services and custom applications.

How it works:
1. Users create automated workflows called "playbooks" using the visual builder interface.
2. Workflows are triggered by events in connected apps.
3. A series of automated actions across different tools is executed.
4. Human checkpoints can be added for approvals, decisions, or data entry.
5. AI features can be incorporated for content generation or data processing.
6. Team members can collaborate on building and running workflows.

Integrations:
Airtable, Attio, Calendly, ClickUp, Fillout, Gmail, Google Calendar, Google Docs, Google Drive, Google Sheets, HubSpot, Linear, Notion, OpenAI, Salesforce, Slack, SmartSuite, Tally, Trello, Typeform

Use of AI:
Relay.app incorporates AI capabilities into its core automation features. It offers built-in AI actions for tasks like summarization and translation, allows for custom AI prompts using advanced language models, and includes mini AI agents that can autonomously invoke actions. The platform also provides AI-assisted workflow suggestions and testing.

AI foundation model:
Relay.app utilizes language models such as GPT-3.5 and GPT-4 for its AI-powered features, enabling advanced natural language processing and generation capabilities within automated workflows.

Target users:
- Small to medium businesses seeking process automation
- Teams requiring a combination of automation and human oversight
- Marketing, sales, HR, and operations departments
- Startups and growing companies

How to access:
Relay.app is available as a web application, allowing users to access and manage their automated workflows through a browser-based interface.

Applicable Industries:
Technology, SaaS, Marketing, E-commerce, Professional Services, Human Resources, Customer Service