Proton

Proton AI is an AI-powered Customer Relationship Management (CRM) system specifically designed for distributors. This software centralizes information, promotes accountability, and guides sales teams on where to focus their efforts for maximum impact, helping businesses in the distribution sector grow and optimize their operations.

Key features:
- Quick Access to Information: Integrates with ERP systems, eCommerce platforms, and other tools to centralize key information in one place.
- AI-Powered Insights: Analyzes data to identify upsell and cross-sell opportunities and predict customer needs.
- User-Friendly Interface: Designed for ease of use, resulting in 42.5% higher user engagement compared to general-purpose CRMs.
- Sales Recommendations: Provides relevant suggestions to sales representatives for effective upselling and cross-selling.
- Performance Visibility: Offers clear insights into leads, sales, and team performance, tracking everything from customer interest to sales progress.
- Customer Journey View: Provides a complete view of each customer's journey, prioritizes outreach with health scores, and coordinates team collaboration.
- Task Automation: Streamlines workflows and organizes information to reduce busywork and increase efficiency.
- Change Management Support: Includes a playbook for distributors to ease change management, drive adoption, and transform sales processes.

How it works:
1. Proton AI integrates with existing ERP and eCommerce platforms to gather and centralize data.
2. The AI engine analyzes this data to provide actionable insights and recommendations.
3. Sales teams interact with Proton AI through a user-friendly interface to access customer information, track interactions, and receive sales recommendations.
4. Routine tasks are automated to free up time for sales teams to focus on high-impact activities.

Integrations:
ERP Systems, eCommerce Platforms, Other sales and marketing tools

Use of AI:
Proton AI leverages artificial intelligence to analyze customer data, predict behavior, and provide actionable insights and recommendations to sales teams. The AI component is central to the system's ability to identify sales opportunities and optimize customer interactions.

AI foundation model:
While the specific foundation model is not mentioned, Proton AI likely uses advanced machine learning techniques to analyze and predict customer behavior, providing insights and recommendations to users.

Target users:
- Sales teams in distribution sectors
- Sales management professionals
- Customer service teams
- Marketing teams

How to access:
Proton AI is accessible via web browsers as a web application. The company also provides API documentation for integration with other systems.

Industry applications:
- Distribution
- Wholesale
- Manufacturing (for companies that distribute their products)

Owning company:
Proton AI is owned by PRM Solutions.