Myko

Myko AI is an enterprise AI platform that provides instant insights from Salesforce and other CRM data for sales and revenue teams. This tool utilizes conversational AI to enable users to query and analyze their CRM data without requiring SQL or coding skills, making complex data analysis accessible to non-technical professionals.

Key features:
- Conversational AI Interface: Allows users to ask data questions in natural language and receive instant answers, interacting with CRM data as if talking to a co-worker.
- Smart Definitions: Offers a personalized AI co-pilot that learns and adapts to specific needs, allowing users to add custom terms and definitions with contextual memory for improved understanding over time.
- Data Verification: Includes a "Verify Results" feature that provides explanations in natural language and code view, ensuring transparency and trustworthiness of AI-generated insights.
- CRM Data Integration: Connects to Salesforce, Hubspot, and Snowflake, providing real-time data on team performance, deals, and goal tracking.
- Data Security and Privacy: Ensures no data leakage to public AI models, keeping customer data private and encrypted, compliant with data security standards.
- Team Collaboration: Enables monitoring of pipeline directly in Slack and integrates with Slack, Teams, or Salesforce app extension.
- Mobile Functionality: Allows users to push notes and add data through voice notes while on the go.
- CRM Data Management: Facilitates pushing data into Salesforce directly from Slack or Teams and updating Salesforce data directly in Slack using conversational AI.
- Analytics and Reporting: Provides company-wide pipeline clarity and standardizes metrics across users.
- Free CRM Health Check: Offers a free report to assess how Myko can help improve CRM utilization.

How it works:
1. Users interact with Myko AI through various interfaces: web app, Slack, Teams, or Salesforce app extension.
2. They ask questions about their CRM data using natural language.
3. Myko AI processes the query and retrieves relevant information from connected data sources.
4. The AI generates insights and presents them to the user in an easy-to-understand format.
5. Users can verify results and see explanations of how the AI analyzed the data.
6. For data entry, users can push information directly into Salesforce using voice notes or text through Slack or Teams.

Integrations:
Salesforce, Slack, Microsoft Teams, Hubspot, Snowflake, Excel, Google Sheets

Use of AI:
Myko AI leverages generative AI for natural language processing and data analysis. It uses public Large Language Models (LLMs) specifically for code generation to ensure data privacy.

Target users:
- Sales teams
- Revenue operations teams
- Sales managers
- Business owners
- Business intelligence users

How to access:
Myko AI is available as a web app, Chrome extension, Slack app, Microsoft Teams app, and Salesforce app extension.