Leena AI

Leena AI is an AI-powered conversational platform designed to automate HR and IT helpdesk tasks for large enterprises. The software streamlines employee interactions and queries, providing real-time solutions and support to enhance the overall employee experience.

Key features:
- Automated HR and IT Helpdesk: Automates responses to common queries and manages tickets efficiently.
- Conversational AI: Uses natural language processing to understand and respond to employee inquiries.
- Knowledge Management: Maintains a dynamic knowledge base that employees can access for information.
- Employee Onboarding and Engagement: Streamlines the onboarding process and engages employees through interactive tools and surveys.
- Analytics and Reporting: Provides insights into employee interactions and helpdesk performance.
- Document Management: Helps manage and retrieve HR documents and policies.

How it works:
1. Employees submit queries or requests through the platform.
2. The AI-powered system processes and understands the inquiry.
3. Automated responses are generated for common questions.
4. Complex issues are routed to appropriate human staff if necessary.
5. The system continuously learns and updates its knowledge base.

Integrations:
HR Systems (SAP SuccessFactors, ADP Workforce Now), Communication Tools (Slack, Microsoft Teams, WhatsApp), Productivity Apps (Google Sheets, Microsoft SharePoint), Enterprise Applications (ServiceNow, Oracle Fusion, SAP Business One)

Use of AI:
Leena AI utilizes generative AI and large language models to power its conversational interfaces. This technology enables the platform to provide human-like responses and automate complex workflows, handling a wide range of queries and tasks from simple FAQ responses to more complex HR and IT support functions.

AI foundation model:
The platform leverages generative AI and large language models, though specific details about the foundation model are not provided.

Target users:
- Large enterprises with complex HR and IT operations
- Organizations looking to automate employee interaction processes
- Companies seeking to improve helpdesk operation efficiency

How to access:
Leena AI is primarily available as a web application. It also supports mobile devices, including Android and iOS, allowing employees to access the platform from their smartphones and tablets. The software is offered through a subscription-based model, with pricing starting at $1.00 per month. Interested users should contact Leena AI directly for detailed pricing information and to determine the most suitable plan for their needs.