Koncert

Koncert is an AI-powered sales engagement platform designed to enhance B2B sales productivity through advanced dialing and sales automation tools. The platform streamlines the sales process by automating calls, providing real-time coaching, and offering detailed analytics to optimize performance.

Key features:
- AI-Powered Dialers: Multiple dialing options including AI Parallel Dialer (1 to 4 lines), AI Flow Dialer (Single Line Power Dialer), Agent-Assisted Dialer, and Click-to-Call Dialer.
- Quick Connect: Ultra-low latency connections utilizing embedded AI and phone technology.
- Automated Local Presence: Automatic selection of local caller IDs based on prospect's area code.
- Automated Caller ID Health: Heat Map monitoring and scanning of caller IDs to maintain clean numbers.
- Analytics: Detailed performance tracking at representative and list levels.
- Remote Coach: Real-time coaching during live calls without prospect hearing.
- Remote Salesfloor: Virtual environment for call blitzes and team collaboration.
- Conversation Intelligence: AI-powered objection detection and call library for training.
- Parking Lot: Quarantine system for bad numbers using workflow rules.
- CRM Integration: Live data synchronization with various CRM systems.
- Multi-channel Cadence: Sequencer for phone, email, video, and social outreach.
- Smart Platform: Machine learning for lead scoring and prioritization.

How it works:
1. Users access Koncert through a web application interface.
2. Sales representatives upload or import contact lists from integrated CRM systems.
3. The AI-powered dialer automatically makes calls, filtering through voicemails and phone trees.
4. When a live connection is made, the call is instantly transferred to the sales rep.
5. Managers can monitor live calls, provide real-time coaching, and access call recordings for training.
6. The platform tracks performance metrics and provides detailed analytics for optimization.

Integrations:
Salesforce, HubSpot, Salesloft, Outreach, Gong, Apollo

Use of AI:
Koncert leverages generative AI in its dialing system, conversation intelligence, and lead scoring. The platform uses machine learning to enhance sales prospecting and automate various aspects of the calling process.

Target users:
- B2B sales teams, including Account Executives, SDRs, BDRs, and TDRs
- Companies of all sizes, from small teams to enterprises with 5,000+ sellers
- Industries focused on B2B sales, including technology, SaaS, financial services, and professional services

How to access:
Koncert is primarily available as a web application with mobile access capabilities.