Komo

Kommo CRM's integration with WhatsApp, powered by Chatfuel, automates customer relationship management processes and enhances communication through AI-powered WhatsApp bots.

Key features:
- Automated deal creation: A new deal is automatically generated in Kommo CRM when a user sends a WhatsApp message, capturing potential leads without manual data entry.
- Enhanced deal management: The integration provides automated updates of deal information and facilitates effortless movement of deal statuses, keeping the CRM system up-to-date with the latest interactions.
- Effortless contact creation: After each new WhatsApp chat, a new contact is automatically created in Kommo CRM, ensuring all potential leads are captured and stored for future engagement.
- Task management: The integration allows for the automated creation of tasks for managers related to leads and follow-ups, ensuring timely pursuit of potential opportunities.

How it works:
The setup process to integrate WhatsApp with Kommo CRM is designed to be seamless and can be completed within 5 minutes, requiring no technical expertise. The integration eliminates the need to switch between the CRM and WhatsApp, providing a convenient and efficient communication experience for the team.

Integrations:
This integration is specifically designed for Kommo CRM and WhatsApp, focusing on enhancing CRM capabilities through automated processes and AI-powered communication.

Use of AI:
The integration utilizes WhatsApp bots with ChatGPT built-in, leveraging generative artificial intelligence to automate interactions and processes.

AI foundation model:
The AI foundation model enables the bots to understand and respond to user messages in a natural and engaging manner, enhancing the customer service experience.

How to access:
The solution is available as a web-based integration, easily accessible through the Chatfuel platform.