Kasisto

Kasisto offers a conversational AI platform designed specifically for the banking industry. Their flagship product, KAI, enhances digital banking experiences by providing intelligent, automated customer interactions and employee support across various channels.

Key features:
- Conversational AI: Facilitates human-like interactions, providing accurate and personalized responses to banking queries.
- Generative AI: Combines conversational capabilities with GPT technology to deliver tailored financial knowledge and insights.
- Financial Literacy: Infused with extensive financial knowledge to handle complex banking queries and transactions.
- Hyper-Personalization: Delivers personalized responses and recommendations based on individual user data and preferences.
- Omni-Channel Support: Automates interactions across mobile apps, web platforms, and chatbots.
- 24/7 Availability: Manages the majority of inbound customer interactions, freeing up human employees for high-value tasks.
- Instant Knowledge Access: Provides employees with immediate access to financial intelligence, improving service quality and efficiency.

How it works:
1. Users interact with KAI through digital channels such as mobile apps, websites, and chatbots.
2. KAI processes user queries and provides personalized responses based on financial data and user preferences.
3. Employees utilize KAI to access real-time financial information and insights for improved customer service.
4. The system automates responses to common banking queries and provides personalized financial advice.
5. KAI streamlines workflows by handling routine tasks, allowing employees to focus on complex issues.

Integrations:
Core Banking Systems, CRM Systems, FinTech Solutions

Use of AI:
Kasisto leverages generative AI to provide personalized interactions and analyze large datasets for insights and predictions. This technology enables the platform to understand and generate human-like text, making interactions more intuitive and effective.

AI foundation model:
KAI-GPT is built on GPT technology, known for its advanced natural language processing capabilities. This allows the platform to understand and generate human-like text, enhancing the quality of interactions.

Target users:
- Global Financial Institutions
- Regional Banks
- Community Banks and Credit Unions

How to access:
Kasisto's solutions are available as a web app, mobile app, API, and SDK. The web app is accessible through browsers for both customers and employees, while the mobile app provides on-the-go access to banking services. API integrations allow for seamless connectivity with other systems, and SDKs enable custom integrations and applications.