IBM Watson Discovery

IBM Watson Discovery is an AI-powered platform that enhances business decision-making and processes through intelligent document understanding and content analysis. This tool automates the discovery of information and insights from vast amounts of business documents, boosting productivity and efficiency for organizations across various industries.

Key features:

- Smart Document Understanding (SDU): A visual machine learning tool that allows users to label text, helping the system understand critical components within documents such as headers and tables. After annotating a few pages, SDU can learn to retrieve relevant information from the rest of the document.
- Optical Character Recognition (OCR): IBM's OCR technology provides high character accuracy and detection recall, even in sub-optimal conditions like irregular fonts, low resolution, and poor lighting.
- Faceted Search: Enables users to navigate through documents beyond traditional keyword searches, allowing for easy retrieval of relevant information. The platform can push this information to downstream automation via JSON output.
- NLP Enrichments: Includes out-of-the-box features such as entity extraction, sentiment analysis, emotion analysis, keyword extraction, category classification, and concept tagging.
- Intuitive Interface: Empowers subject-matter experts to teach IBM Watson the language of their industry without requiring programming or coding skills.
- Custom Entity Extraction: Allows users to define custom entity types and annotate entity mentions to train a supervised entity recognition model using active learning techniques.

How it works:

1. Users create a project through the web application.
2. Documents are uploaded to the platform.
3. The Smart Document Understanding tool is used to label and annotate text.
4. The platform learns from these annotations to automate information extraction from the remaining documents.
5. Users can leverage faceted search and NLP enrichments to navigate and analyze their data effectively.

Integrations:

IBM Cloud, third-party applications via APIs

Use of AI:

IBM Watson Discovery utilizes advanced Natural Language Processing and Large Language Models to automate information discovery and insight extraction from business documents. The platform leverages generative AI through foundation models and LLMs from Watson Natural Language Processing, enabling advanced text processing and understanding.

AI foundation model:

The platform uses foundation models from Watson Natural Language Processing for advanced text processing and understanding, facilitating accurate extraction of information and insights from complex business documents.

Target users:

- Knowledge workers such as underwriters, claims processors, customer service agents, and actuaries in the insurance industry
- Financial professionals including controls analysts, stockbrokers, and wealth management professionals
- Legal professionals such as attorneys and controls specialists who need to automate searches through large volumes of documents

How to access:

IBM Watson Discovery is available as a web application and can be accessed through IBM's cloud platform. It also offers APIs for integration with other systems and applications.

Company information:

IBM Watson Discovery is a proprietary platform developed and maintained by IBM, a company founded in 1911.