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What does it do?

  • Customer Service Automation
  • Chatbot Development
  • Autonomous Agents
  • Feedback Collection
  • Appointment Management

How is it used?

  • Integrate via web apps to automate customer service tasks.
  • 1. Access web app
  • 2. Integrate w/ systems
  • 3. Deploy bots
  • 4. Automate tasks
See more

Who is it good for?

  • Business Owners
  • Operations Managers
  • Customer Service Representatives
  • Website Administrators
  • Appointment Schedulers

Details & Features

  • Made By

    Hexo
  • Released On

    2022-10-24

Hexo Inc. provides generative AI solutions designed to enhance and automate various business processes. The company offers a suite of AI-powered tools that help businesses improve customer service, streamline operations, and scale efficiently without increasing human workforce.

Key features:
- Custom Answering Engine: Automated system for providing quick and accurate responses to customer inquiries.
- Custom Chatbots: AI-driven conversational agents capable of handling customer interactions and providing support 24/7.
- Custom Autonomous Agents: AI-powered tools that can perform a variety of tasks independently, from customer service to operational management.
- Raj: Specialized bot for collecting and analyzing customer feedback to improve service quality.
- Riya: Virtual receptionist system for managing appointments and initial customer interactions.
- Aria: Website chatbot designed to engage users and enhance their online experience.

How it works:
1. Businesses integrate Hexo's AI tools into their existing systems.
2. The AI tools automate various tasks such as customer service, feedback collection, and operational management.
3. Users interact with the AI tools primarily through web applications.
4. The AI agents operate continuously, providing 24/7 support and task execution.

Integrations:
Hexo's tools are designed to be adaptable and can integrate with various business platforms, though specific integrations are not mentioned.

Use of AI:
Hexo leverages generative AI to create intelligent, autonomous agents capable of performing complex tasks. These AI-powered tools are designed to operate efficiently and continuously without human intervention, allowing businesses to scale operations and improve customer service.

AI foundation model:
While specific AI foundation models or large language models (LLMs) are not detailed, Hexo's focus is on providing efficient, scalable AI solutions for business automation.

Target users:
- Businesses looking to automate customer service operations
- Companies aiming to reduce operational costs
- Organizations seeking to scale operations without increasing workforce
- Businesses requiring 24/7 operational capability
- Companies focused on improving customer interaction efficiency

How to access:
Hexo's solutions are available as web applications, making them accessible to businesses of various sizes. Users can interact with the AI tools through web interfaces integrated into their existing business systems.

  • Supported ecosystems
    Unknown
  • What does it do?
    Customer Service Automation, Chatbot Development, Autonomous Agents, Feedback Collection, Appointment Management
  • Who is it good for?
    Business Owners, Operations Managers, Customer Service Representatives, Website Administrators, Appointment Schedulers

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