Glean

Glean is an AI-powered work assistant that enhances organizational productivity by providing personalized, reliable answers across a company's data sources. This tool leverages generative AI to connect and retrieve relevant information from various platforms, helping teams make faster, better-informed decisions.

Key features:
- Knowledge Graph: Connects all company data, including content, people, and interactions, to create a comprehensive information network.
- Advanced Personalization: Tailors answers based on the user's role, team, and current projects.
- Retrieval Augmented Generation (RAG): Ensures the most relevant and up-to-date information is retrieved and used by large language models to generate answers.
- Security and Privacy: Provides secure, private, and fully referenceable responses.
- Governance: Adheres to permissions set in company data sources, providing answers based only on accessible data.
- Scalable Infrastructure: Offers scalable infrastructure and auditing tools for appropriate sensitive data usage.
- 100+ Connectors: Integrates with over 100 different tools and platforms without requiring costly professional services, data training, or manual fine-tuning.
- Platform Tools: Provides low-code and no-code options to scale generative AI across the organization.
- LLM Portability: Allows the use of various large language models, preventing lock-in to a single model.

How it works:
1. Users interact with Glean through a web app.
2. Users perform searches and receive personalized, AI-generated answers.
3. The platform aggregates data from multiple sources within the organization.
4. Comprehensive search results are provided, drawing from emails, documents, and other tools.

Integrations:
Databricks, Grammarly, Samsara, Confluent, Duolingo, Greenhouse, Amplitude, Coda

Use of AI:
Glean uses generative AI to provide accurate and contextually relevant answers. The platform employs Retrieval Augmented Generation (RAG) to ensure that large language models have access to the most current and pertinent data, enhancing the reliability and accuracy of AI-generated responses.

Target users:
- Engineering Teams: For quick access to technical documentation and project-related information
- Sales Teams: To access customer data and sales materials
- Support Teams: To retrieve support tickets and knowledge base articles
- All Teams: To enhance overall productivity by providing easy access to company-wide information

How to access:
Glean is available as a web app and offers an API for integration with other systems. It is designed for use by teams across various departments, making it suitable for both startups and large enterprises.