Fluid Al

Fluid AI is an enterprise-ready generative AI platform that streamlines operations, boosts productivity, and enhances customer experiences for organizations. The software leverages organizational knowledge to function as an intelligent agent, providing teams with easy access to precise answers, insights, reports, and creative outputs.

Key features:
- AI-powered Chatbots and Voice Bots: Enables natural language interactions for employee and customer support.
- Retrieval Augmented Generation (RAG): Ensures accurate and contextual responses by combining AI models with organizational knowledge.
- System Integration: Seamlessly connects with existing organizational systems and knowledge bases.
- Productivity Tools: Automates repetitive tasks to improve employee efficiency.
- Customer Support Enhancement: Facilitates faster query resolution and improved customer satisfaction.
- Sales Assistance: Provides AI-driven support for sales teams.
- Explainable AI: Offers source references and confidence scores for generated responses.
- Flexible Deployment: Supports secure private, public, or hybrid hosting options.
- Extensive API Library: Includes over 1000 APIs for integration with existing tools and applications.

How it works:
1. Train the AI knowledge base using the organization's data repository
2. Users input questions or prompts through chat or voice interfaces
3. The system retrieves relevant information from various sources
4. Accurate and contextual responses are generated based on combined knowledge
5. Explainable AI provides references to source documents with confidence scores

Integrations:
Slack, Microsoft Teams, cloud storage systems, databases, SQL data sources, and 1000+ APIs for custom integrations

Use of AI:
Fluid AI utilizes Retrieval Augmented Generation (RAG) to enhance the capabilities of AI language models. This approach combines the power of large language models with the ability to retrieve and incorporate specific organizational knowledge, resulting in more accurate and contextual responses.

Target users:
- Enterprise organizations across various industries
- Banking and financial services companies
- Customer support teams
- HR departments
- Sales teams
- Legal departments

Industries served:
Banking and Finance, Insurance, Retail, Manufacturing, Technology, Telecommunications, Automotive

How to access:
Fluid AI is available as a web application, through APIs for custom integrations, and as voice calling bots and chatbots. It is a proprietary enterprise solution and not open-source.