FlowBox

Flowbox is a comprehensive User-Generated Content (UGC) platform that enables brands to integrate and leverage customer-created content across their digital marketing efforts. The software collects, manages, and displays UGC from various social media platforms to enhance e-commerce conversions and brand trust.

Key features:
- Automatic Content Collection: Gathers UGC from multiple social media platforms including Instagram, TikTok, Facebook, Pinterest, Twitter, and YouTube.
- AI-Powered Tools: Includes a Visual Search engine for product linking, automated prioritization of UGC, and bulk media rights requests.
- Content Management: Offers a user-friendly moderation interface, media rights framework, and multi-product linking capabilities.
- Display Options: Provides unlimited widgets and customizable integrations for showcasing UGC.
- Analytics Suite: Delivers advanced analytics including revenue data measurement and performance data for widgets, photos, consumers, influencers, and products.
- Customer Reviews Management: Captures product-specific feedback, enables review moderation, and displays reviews on product pages.
- Multi-Platform Support: Supports high-traffic multi-domain capabilities and offers multi-country and multi-currency support.

How it works:
1. Users connect their social media accounts to Flowbox.
2. The platform automatically collects UGC from connected platforms.
3. AI tools help prioritize and categorize content.
4. Users moderate and manage content through the Flowbox interface.
5. Selected UGC can be displayed across various digital touchpoints including websites, social ads, emails, newsletters, blogs, mobile apps, and live screens.
6. Analytics tools provide insights on UGC performance and impact on conversions.

Integrations:
Shopify, Magento, WooCommerce, VTEX, Salesforce Commerce Cloud

Use of AI:
Flowbox utilizes AI for its Visual Search engine for product linking, automated content prioritization, and performance-based content ordering.

Target users:
- E-commerce brands
- Retail companies
- Fashion and apparel businesses
- Beauty and cosmetics brands
- Furniture retailers
- Sporting goods companies
- Consumer electronics brands
- Food and beverage companies

How to access:
Flowbox is primarily available as a web-based platform, with integrations for various e-commerce systems and digital marketing channels.

Industries:
Apparel & Fashion, Footwear, Furniture, Beauty & Cosmetics, Luxury Goods & Jewellery, Sporting Goods, Consumer Goods, Consumer Electronics, Food & Beverage

Open Source Status:
Flowbox is not open source; it is a proprietary platform offered by Flowbox AB.