Fathom

Fathom is an AI-powered meeting assistant that automates the process of recording, transcribing, highlighting, and summarizing video calls. This tool is designed to enhance productivity by eliminating the need for manual note-taking during meetings and providing actionable insights from conversations on platforms like Zoom, Google Meet, and Microsoft Teams.

Key features:
- Recording and Transcription: Automatically captures and transcribes meetings, allowing participants to focus on the conversation.
- Highlights and Summaries: Generates AI-powered highlights and summaries of key moments, which can be shared as clips.
- Action Items: Detects and lists action items from the meeting to ensure follow-ups are not missed.
- Meeting Templates: Offers 12 customizable meeting summary templates for specific needs such as sales calls or team stand-ups.
- CRM Integration: Syncs meeting summaries and tasks directly to CRMs including HubSpot, Salesforce, and Close.io.
- Language Support: Provides transcription in 28 languages, including English, Spanish, French, and German.
- Privacy and Security: Ensures data protection with end-to-end encryption and has completed SOC2 Type 2 audits.
- AI-Generated Action Items and Follow-Up Emails: Automatically creates follow-up emails based on detected action items (Premium feature).
- Zapier Integration: Enables automation by sending highlights, summaries, transcripts, or action items to other apps (Premium feature).
- Customizable Bot Name: Allows users to rename their Fathom notetaker bot (Premium feature).

How it works:
1. Fathom joins a video call as a participant and records the session.
2. Users can mark important moments in real-time using a widget.
3. After the call, Fathom provides a transcribed recording with highlighted key moments.
4. A summarized report is generated and can be shared with team members.
5. The information can be integrated into other tools like Slack, Google Docs, or CRMs.

Integrations:
CRMs (HubSpot, Salesforce, Close.io), Slack, Google Calendar, Microsoft Outlook Calendar, Zapier (Premium)

Use of AI:
Fathom utilizes generative AI to create summaries, detect action items, and draft follow-up emails. The AI is designed to handle natural language processing tasks effectively.

AI foundation model:
The specific AI foundation model or LLM used by Fathom is not disclosed.

Target users:
- Sales and Customer Success Teams
- Remote Teams
- Training and Onboarding Personnel

How to access:
Fathom is available as a web app with a free version offering unlimited recording, transcription, and summarization. A Premium version with advanced AI features is available for a monthly fee.

Pricing:
The Premium version is priced at $19 per month or $15 per month if billed annually. A Team Edition is also available for collaborative use within organizations.