CO/AI Subscribe
Thursday · June 4, 2026 · Issue No. 885

What does it do?

  • Interactive Documentation Support
  • Customer Experience Enhancement
  • Automated Content Indexing
  • Technical Support Automation
  • Knowledge Base Chatbot

How is it used?

  • 1. Sign up w/ ExplainIt
  • 2. Provide base URL
  • 3. Customize chatbot
  • 4. Interact w/ users
  • 5. Get answers from AI

Who is it good for?

  • Product Managers
  • Software Developers
  • Technical Writers
  • Customer Support Representatives
  • Technical Documentation Teams

What does it cost?

  • Pricing model : Usage/Credits/Tokens
  • Free version : Yes

Details & Features

  • Made By

    EXPLAINIT
  • Released On

ExplainIt is an AI-powered chatbot creation tool designed to enhance customer experience by providing interactive documentation support. This software allows users to create ChatGPT-powered chatbots for their documentation quickly, enabling faster and more efficient community support.

Key features:
- AI-Powered Chatbot: Utilizes advanced AI technology to understand documentation context and provide accurate answers.
- Interactive Communication: Enables two-way communication with documentation, allowing users to ask questions and follow up on answers.
- User-Friendly Interface: Intuitive design for quick setup and easy use.
- Automated Crawling: Automatically grabs content from a provided base URL, requiring minimal setup time (less than 5 minutes).
- Source Attribution: Provides sources used for generated responses to ensure transparency and accuracy.
- Customization Options: Allows users to add or remove multiple sources, set custom chat logo, customize chatbot name, and add custom link to the chatbot.
- Example Questions: Ability to provide sample questions to initiate conversations.
- Public Chat Creation: Pro plan allows creation of shareable public chats.
- Message Quota: 1000 messages per day on the Pro plan.

How it works:
1. Users sign up for an ExplainIt account
2. They provide a base URL for their documentation
3. ExplainIt automatically crawls and indexes the content
4. Users can customize the chatbot appearance and settings
5. The AI-powered chatbot is generated and ready for deployment
6. End-users can interact with the chatbot, asking questions about the documentation
7. The chatbot provides answers based on the indexed content, with source attribution

Use of AI:
ExplainIt leverages generative AI technology to power its chatbots. The AI understands the context of the documentation and provides accurate answers to user queries.

AI foundation model:
The chatbots are powered by ChatGPT technology, although the specific foundation model or LLM is not specified.

Target users:
- Developer communities
- Technical documentation teams
- Customer support teams
- Software companies
- Organizations with extensive documentation requiring quick and accurate user assistance

How to access:
ExplainIt is available as a web application, accessible through a web browser.

Applicable Industries:
- Software Development
- Technical Writing
- Customer Support
- Information Technology
- E-learning and Documentation

  • Supported ecosystems
  • What does it do?
    Interactive Documentation Support, Customer Experience Enhancement, Automated Content Indexing, Technical Support Automation, Knowledge Base Chatbot
  • Who is it good for?
    Product Managers, Software Developers, Technical Writers, Customer Support Representatives, Technical Documentation Teams

PRICING

Visit site
Pricing model: Usage/Credits/Tokens
Free version: Yes

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