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What does it do?

  • Conversational AI
  • Retrieval-Augmented Generation
  • Customer Support
  • Personalized Learning
  • Knowledge Assistants

How is it used?

  • Integrate API to add intelligent chat features to apps.
  • 1. Send message thru API
  • 2. Generate response
  • 3. Integrate web search
  • 4. Access enterprise tools
See more

Who is it good for?

  • Chatbot Developers
  • Customer Support Representatives
  • Knowledge Management Professionals
  • E-learning Creators
  • Business Application Developers

Details & Features

  • Made By

    Cohere
  • Released On

    2019-10-24

Cohere's chat product is an advanced conversational AI solution that integrates into applications, leveraging retrieval-augmented generation (RAG) to enhance product experiences. This technology combines various inputs, sources, and models to deliver powerful and intelligent chat functionalities, enabling businesses to create more engaging and efficient conversational experiences.

Key features:
- Retrieval-Augmented Generation (RAG): Integrates various inputs, sources, and models to produce more powerful chat experiences, pulling information from different data sources for grounded and informed responses.
- Enterprise Datastores Integration: Allows businesses to connect the model to internal datastores, enabling secure access to proprietary data for generating responses.
- Internet and Specific Documents Access: Sources information from the web or specific provided documents, ensuring responses are grounded in real-time information or focused content.
- Conversational Knowledge Assistants: Automates tasks and provides grounded answers through natural interactions, enhancing customer support and learning applications.
- Customer Support and Learning Apps: Delivers immediate answers from knowledge bases and provides dynamic, personalized learning experiences.
- Privacy and Security: When deployed privately, training data, input prompts, and output responses remain within a secure environment, ensuring data privacy.
- Simple APIs for Integration: Offers easy API integration, making it accessible for users with varying levels of ML/AI experience to build chat interfaces in their applications.

How it works:
1. Users interact with Cohere's chat product through APIs.
2. Messages are sent to the Cohere chat API.
3. The API generates responses based on the input message, provided context, and accessible data sources.
4. Responses are returned to the user's application.

Integrations:
Enterprise tools (Algolia, Asana, Basecamp, BigQuery, Confluence, DocuSign, Dropbox, Google Drive, GitHub, Jira Software, MongoDB, Notion, Slack, Snowflake, Zendesk), internet sources, specific documents

Use of AI:
Cohere's chat product utilizes generative AI to provide informed and relevant responses. The system integrates various data sources to enhance chat functionalities and reduce inaccuracies, building trust between users and the generated responses.

AI foundation model:
The product is built on the Command model, which employs retrieval-augmented generation (RAG) to enhance chat capabilities. This model can integrate various data sources to provide informed and relevant responses.

Target users:
- Businesses looking to incorporate advanced conversational AI into their applications
- Developers seeking to enhance their applications with intelligent chat functionalities
- Organizations requiring customer support bots, personalized learning experiences, or knowledge assistants

How to access:
Cohere's chat product is available as an API, allowing developers to integrate its capabilities into web or mobile-based applications.

  • Supported ecosystems
    Cohere, Google, GitHub, Notion, Slack
  • What does it do?
    Conversational AI, Retrieval-Augmented Generation, Customer Support, Personalized Learning, Knowledge Assistants
  • Who is it good for?
    Chatbot Developers, Customer Support Representatives, Knowledge Management Professionals, E-learning Creators, Business Application Developers

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