Cliengo
What does it do?
- Lead Generation
- Customer Service Automation
- Chatbot Development
- Omnichannel Communication
- Sales Automation
How is it used?
- 1. Set up chatbots w/ platform
- 2. Engage visitors & capture info
- 3. Route leads to sales teams
- 4. Integrate w/ CRM & marketing
- 5. Leverage NLP & machine learning
Who is it good for?
- Small Business Owners
- Customer Service Managers
- Marketing Professionals
- Real Estate Agents
- E-commerce Managers
What does it cost?
- Pricing model : Unknown
Details & Features
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Made By
Cliengo -
Released On
2017-05-16
Cliengo is an AI-powered customer communication and sales automation platform designed to convert website visitors into customers. It offers intelligent chatbots for various digital channels, live chat functionality, and a built-in CRM system to streamline lead generation and customer service processes.
Key features:
- AI Chatbots: Automated conversational agents for websites, WhatsApp, Facebook, and Instagram
- Live Chat: Real-time communication capability with website visitors
- Built-in CRM: Integrated customer relationship management system for lead tracking and management
- Lead Capture and Qualification: Automated tools to collect and evaluate potential customer information
- Automated Messaging: Scheduled and triggered communication for follow-ups and engagement
- Integration Capabilities: Compatibility with popular CRM and marketing tools
- Analytics and Reporting: Data-driven insights on customer interactions and sales performance
How it works:
1. Users set up chatbots on their website, WhatsApp, and social media channels using Cliengo's platform
2. AI-powered chatbots engage with visitors, answer questions, and capture contact information
3. The system qualifies leads based on predefined criteria
4. Qualified leads are routed to sales teams for follow-up
5. All interactions are logged in the built-in CRM for tracking and analysis
Integrations:
Google, Zendesk, WordPress, and over 1,300 other applications via API
Use of AI:
Cliengo utilizes natural language processing and machine learning to power its conversational AI chatbots. These chatbots are designed to understand user intent, provide relevant responses, and continuously learn from interactions to improve performance over time.
Target users:
- Small to medium-sized businesses
- Companies in education, real estate, ecommerce, and B2B services sectors
- Businesses seeking to automate lead generation and customer service processes
How to access:
Cliengo is available as a web-based SaaS (Software as a Service) platform. Users can access the service through a web browser, with no mobile app currently mentioned.
Company information:
Cliengo Inc., founded in 2015, is based in Buenos Aires, Argentina. The platform is a proprietary SaaS solution and is not open source.
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Supported ecosystemsWhatsApp, Meta, Facebook, Instagram, Google, Zendesk, WordPress
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What does it do?Lead Generation, Customer Service Automation, Chatbot Development, Omnichannel Communication, Sales Automation
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Who is it good for?Small Business Owners, Customer Service Managers, Marketing Professionals, Real Estate Agents, E-commerce Managers
PRICING
Visit site| Pricing model: Unknown |
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