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What does it do?

  • Knowledge Base Management
  • Customer Support Automation
  • Content Creation
  • Feedback Analysis
  • Multilingual Communication

How is it used?

  • 1. Create account
  • 2. Upload data
  • 3. Integrate w/ apps
  • 4. Customize chatbot
  • 5. Interact w/ AI

Who is it good for?

  • Business Professionals
  • Customer Support Teams
  • E-commerce Managers
  • Students And Researchers
  • Corporate Knowledge Managers

What does it cost?

  • Pricing model : Hybrid (Combination)
  • Free version : Yes
  • Free trial : 3 days
  • Starting monthly price : If billed monthly $29.00
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Details & Features

  • Made By

    ChatHelp.ai
  • Released On

    2023-05-16

ChatHelp.ai is an AI-powered assistant designed to enhance business, work, and study efficiency. This comprehensive software leverages advanced generative AI models to offer a range of tools that streamline tasks, improve customer support, and manage data effectively across various industries and applications.

Key features:

- Custom AI-powered Knowledge Base: Securely share within your business or create a public knowledge base, supporting multiple data formats including PDF, DOCX, and CSV.
- AI Writing Assistant & WordPress Auto Poster: Automate content creation and posting on WordPress platforms.
- AI-powered Feedback, Voting & Survey Widgets: Efficiently gather and understand customer preferences and feedback.
- Website Chat Widget: Train AI with website data and documentation for 24/7 customer support with real-time responses, customizable and easy to integrate.
- Extensive File Format Support: Compatible with PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, CSV, JSON, EPUB, MP3, JPG, JPEG, and PNG.
- Multilingual Capability: Supports over 175 languages for international customer support.
- Security & Compliance: Files hosted on secure encrypted cloud, with AI trained on encrypted data snippets not stored on third-party servers.

How it works:

1. Create an account to evaluate the full functionality of the software.
2. Upload data in various file formats or paste raw text.
3. Integrate with essential apps like Slack, Gmail, Notion, and Google Documents.
4. Customize AI chatbot using website content, support documents, and product descriptions.
5. Add the chatbot to your website with a single line of code.
6. Interact with the AI assistant for writing, summarizing, translating, and more.

Integrations:
Slack, Gmail, Notion, Google Documents, Trello, Monday.com, Hubspot, ZenDesk, WordPress plugin, YouTube transcripts, with upcoming integrations for Yelp reviews, Zapier, and Shopify.

Use of AI:
ChatHelp.ai utilizes generative AI for content creation, customer interaction, and data analysis, integrating AI capabilities into most of its features.

AI foundation model:
The system is powered by OpenAI GPT-4, Gemini, and Claude models.

Target users:
- Business professionals seeking to enhance efficiency and reduce workload
- Customer support teams aiming to provide 24/7 support
- Students and researchers looking to improve research processes and manage study materials

How to access:
ChatHelp.ai is available as a web application.

Industry applications:
- E-commerce: Customer support and lead generation
- Education: Study assistance and research management
- Corporate: Internal knowledge management and employee training
- Healthcare: Patient support and data management

  • Supported ecosystems
    Slack, Gmail, Google, Notion, Google Documents, Google, Trello, Monday.com, Hubspot, ZenDesk, WordPress, YouTube, Shopify
  • What does it do?
    Knowledge Base Management, Customer Support Automation, Content Creation, Feedback Analysis, Multilingual Communication
  • Who is it good for?
    Business Professionals, Customer Support Teams, E-commerce Managers, Students And Researchers, Corporate Knowledge Managers

PRICING

Visit site
Pricing model: Hybrid (Combination)
Free version: Yes
Free trial: 3 days
Starting monthly price: If billed monthly $29.00
Starting annual price: If billed yearly $20.41

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