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What does it do?

  • Customer Service Automation
  • Sales Automation
  • Appointment Booking
  • Lead Qualification
  • Product Recommendations

How is it used?

  • Integrate via API
  • segment audience
  • automate messaging.
  • 1. Integrate w/ business systems 2. Segment audience & tailor messages 3. Automate customer interactions 4. Leverage generative AI 5. Available as web & mobile app

Who is it good for?

  • Customer Service Managers
  • Ecommerce Business Owners
  • Marketing Professionals
  • Sales Managers
  • WhatsApp Business Users

What does it cost?

  • Pricing model : Hybrid (Combination)
  • Starting monthly price : If billed monthly $500.00
  • Starting annual price : If billed yearly $500.00

Details & Features

  • Made By

    Chatfuel
  • Released On

    2015-07-10

Chatfuel is a platform that uses AI-powered agents to automate and enhance sales and customer engagement for businesses. It integrates with various data sources and business tools to enable personalized and targeted messaging.

Key features:
- AI agent, Fuely, that operates 24/7 to handle tasks such as booking appointments, answering FAQs, lead qualification, replying to comments, and making product recommendations
- Integration with platforms and services including Stripe, Calendly, Shopify, Zapier, Google Sheets, and HubSpot
- Management of unlimited agents under one WhatsApp business number with the ability to obtain the verified green badge
- Incorporation of ChatGPT for human-like customer interactions
- Personalized messaging for abandoned carts, drip campaigns based on customer inactivity, and collection of customer feedback

How it works:
1. Users integrate Chatfuel with their business systems using the Chatfuel API.
2. Businesses segment their audience and tailor messages based on collected data and user behavior.
3. AI agents and integrations with services like WhatsApp automate customer interactions, from answering queries to recommending products.

Integrations:
Chatfuel supports integrations with a wide range of products and companies, including Stripe, Calendly, Shopify, Zapier, Google Sheets, and HubSpot.

Use of AI:
Chatfuel leverages generative artificial intelligence, particularly through its integration with ChatGPT, to provide human-like interactions in customer service.

AI foundation model:
Chatfuel integrates with ChatGPT to understand and respond to customer queries, manage bookings, and offer product recommendations.

How to access:
Chatfuel is available as a web app and mobile app for businesses looking to automate their sales and customer service processes through AI.

  • Supported ecosystems
    Facebook, WhatsApp, Meta, Instagram, Facebook, Shopify, Google, Hubspot, WhatsApp, Instagram, Facebook Messenger, Meta, Meta, WhatsApp, Meta, Shopify, Google, Apple, Google, Meta, WhatsApp, Meta, Shopify, Google, Apple, Google, Android, iOS
  • What does it do?
    Customer Service Automation, Sales Automation, Appointment Booking, Lead Qualification, Product Recommendations
  • Who is it good for?
    Customer Service Managers, Ecommerce Business Owners, Marketing Professionals, Sales Managers, WhatsApp Business Users

PRICING

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Pricing model: Hybrid (Combination)
Starting monthly price: If billed monthly $500.00
Starting annual price: If billed yearly $500.00

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