Made By
Bland.AIReleased On
2023-08-27
Bland.ai is an AI-powered platform that enables developers and businesses to create and deploy intelligent voice-based applications. It provides a comprehensive set of APIs and tools for building sophisticated AI-driven phone calling experiences without extensive machine learning expertise.
Key features:
- AI-Powered Phone Calling: Infrastructure and APIs for building AI-enabled phone calling applications with personalized, intelligent voice interactions
- Programmable Voice Agent: Configurable AI voice agent with customizable behavior, voice settings, transfer scenarios, and initial greetings
- Reliable and Low-Latency Performance: Sub-second latency from user speech to AI response for seamless phone calling experiences
- Batch Calling: Capability to simultaneously send thousands of phone calls for scalable voice-based outreach
- Call Transcription and Analytics: Extraction of JSON data from phone calls for insights and question-answering about call interactions
- Custom Language and Voice Models: Fine-tuning and deployment of custom language models and voice agents for specific needs
How it works:
1. Users access Bland.ai's APIs and tools
2. Developers integrate the APIs into their applications or systems
3. AI voice agents are configured and customized as needed
4. Phone calling applications are deployed and scaled as required
5. Call data is analyzed and insights are extracted
Integrations:
- Make.com (no-code automation tool)
- Other applications and services through API connections
Use of AI:
Bland.ai uses advanced natural language processing and speech recognition technologies to power AI-driven phone calling features, enabling natural and contextual interactions.
AI foundation model:
The platform likely utilizes large language models similar to GPT-3, trained on vast datasets of conversational data.
Target users:
- Developers
- Businesses seeking to implement AI-powered voice applications
How to access:
Bland.ai is primarily accessed through its API-driven platform, allowing integration with other systems and platforms.
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