Avidestal

Avidestal Technologies provides a comprehensive suite of consumer insights and customer experience management tools. This Software-as-a-Service (SaaS) company offers five main products designed to help businesses gather customer feedback, conduct market research, and make data-driven decisions.

Key features:

- AvidHub: Global insights exchange platform for accessing consumer opinions
- AvidViews: Digital qualitative research suite with advanced features like eye-tracking and sentiment analysis
- AvidCircle: Brand community engagement and management tool
- AvidIntelli: AI-powered customer feedback and survey platform
- Me-Grow: Business growth product leveraging AI for customer and competitor analysis

How it works:

1. Users access web-based SaaS applications
2. Create surveys, research campaigns, or engagement initiatives
3. Distribute surveys or collect data through various channels
4. Analyze feedback and view insights through online interfaces

Integrations:

Eye-tracking, heat mapping, facial coding for sentiment analysis, natural language processing, machine learning for advanced analytics

Use of AI:

Avidestal leverages AI across its products, particularly for analytics, personalization, and generating insights from customer data.

Target users:

- Market researchers
- Customer experience teams
- Brand managers
- Businesses of all sizes in consumer-facing industries

How to access:

Avidestal's tools are available as web applications, mobile apps, and APIs for integration.

Industries:

Market research, retail, e-commerce, hospitality, consumer goods, and other consumer-facing sectors.

Ownership:

Avidestal Technologies Pvt. Ltd. owns and operates these products.