AviaryAI

AviaryAI is an AI-powered outbound sales solution designed specifically for credit unions. This web-based application utilizes generative artificial intelligence to create human-like voice agents that conduct automated outbound calls, enhancing revenue generation and member experience for credit unions.

Key features:

- Automated Outbound Calls: Utilizes AI voice agents to conduct member outreach, allowing credit union staff to focus on more strategic tasks.
- Cross-Sell Debt Protection Coverage: Targets members with personalized offers for debt protection, increasing non-interest income.
- Non-Interest Income Generation: Employs Large Language Models (LLMs) trained on extensive sales call data to boost conversion rates without manual effort from the sales team.
- Member Engagement: Delivers proactive service through conversational AI, ensuring members feel valued and well-served.
- AI Risk Mitigation: Independently monitors voice agent performance with LLMs to ensure proper call escalation and auditing, safeguarding against potential AI risks.

How it works:

1. Credit unions integrate AviaryAI's solution with their existing systems.
2. Users set up outbound calling campaigns, targeting specific member needs such as debt protection coverage or credit card activation reminders.
3. AviaryAI's voice agents autonomously conduct calls, using natural language processing to engage in human-like conversations.
4. Credit unions can monitor campaign performance and outcomes, with AviaryAI providing insights for optimization.

Use of AI:
AviaryAI leverages generative artificial intelligence to power its voice agents. The system uses natural language processing to enable human-like conversations and interactions with credit union members.

AI foundation model:
The platform's generative AI features are built on advanced Large Language Models (LLMs). These models are trained on thousands of successful sales calls to replicate top sales team strategies and interactions.

Target users:
- Credit unions looking to enhance their outbound sales efforts without increasing staff workload
- Financial institutions aiming to improve member engagement
- Credit unions seeking to drive non-interest income
- Organizations interested in adopting AI technology for sales and member communication

How to access:
AviaryAI is available as a web-based application, allowing credit unions to integrate it seamlessly into their existing systems.