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What does it do?

  • Robotic Process Automation
  • Business Process Automation
  • Customer Experience Automation
  • Workflow Management
  • Data Integration

How is it used?

  • Access cloud platform
  • automate tasks and customer interactions.
  • 1. Access cloud platform
  • 2. Integrate w/ CRM & ERP
  • 3. Automate tasks
See more

Who is it good for?

  • IT Professionals
  • Operations Managers
  • Business Process Managers
  • Customer Experience Managers
  • Workflow Analysts

What does it cost?

  • Pricing model : Book Demo / Request Quote
  • Free version : Yes

Details & Features

  • Made By

    AutomationEdge
  • Released On

    2015-08-27

AutomationEdge is a Robotic Process Automation (RPA) and customer experience automation platform. It enables businesses to automate repetitive tasks, streamline operations, and enhance customer interactions across various systems and applications.

Key features:
- Comprehensive Automation Platform: Provides a framework for automating business processes, including workflow management, data integration, and analytics
- Robotic Process Automation (RPA): Automates repetitive tasks and processes to free up human resources for strategic work
- Customer Experience Automation: Includes tools like chatbots and virtual assistants to enhance customer satisfaction and loyalty
- System Integration: Supports integration with various business software including CRM, ERP, and other applications
- Analytics Capabilities: Tracks and measures the effectiveness of automation initiatives, providing insights for continuous improvement

How it works:
1. Identify processes suitable for automation
2. Design and configure automated workflows using the AutomationEdge platform
3. Integrate with existing systems and applications
4. Deploy and monitor automated processes
5. Analyze performance and optimize as needed

Integrations:
- CRM Systems: Salesforce, Microsoft Dynamics, Zoho CRM
- ERP Systems: SAP, Oracle, Microsoft Dynamics
- Other Business Software: Marketing automation tools, customer service platforms

Use of AI:
AutomationEdge uses AI and machine learning to enhance automation capabilities, analyze data, identify patterns, and make predictions for more efficient automation.

AI foundation model:
Specific AI foundation model or LLM not publicly disclosed

Target users:
Businesses of all sizes, particularly organizations with manual processes, complex workflows, or requiring enhanced customer interactions

How to access:
Available as a cloud-based platform through a subscription model with custom pricing based on project scope and complexity

  • Supported ecosystems
    Unknown, Salesforce, ServiceNow, BMC, Cherwell
  • What does it do?
    Robotic Process Automation, Business Process Automation, Customer Experience Automation, Workflow Management, Data Integration
  • Who is it good for?
    IT Professionals, Operations Managers, Business Process Managers, Customer Experience Managers, Workflow Analysts

PRICING

Visit site
Pricing model: Book Demo / Request Quote
Free version: Yes

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