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Salesforce Exec Says AI Can Solve Climate Crisis Despite Energy Demands
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A tech executive sees AI as a climate solution despite its energy demands and greenhouse gas emissions. Salesforce’s Suzanne DiBianca believes AI’s potential to tackle complex climate problems outweighs its environmental costs.

Balancing AI’s climate impacts: While the computing power behind AI is energy-intensive and contributes to tech companies’ carbon footprints, DiBianca expressed optimism about AI’s role in addressing climate change:

  • In a recent Salesforce survey of nearly 500 sustainability professionals, about 60% said they believe the benefits of AI can balance out its negative environmental impacts.
  • However, 40% of respondents expressed concern about AI’s potential to hinder their organization’s sustainability efforts.

Salesforce’s approach to responsible AI: As a leading software company, Salesforce is incorporating AI into its products while prioritizing responsible practices:

  • Salesforce has developed its own AI responsibility code to guide the ethical development and deployment of the technology.
  • The company is investing in climate-related AI applications to demonstrate the technology’s potential for positive impact.
  • Salesforce supports pending legislation in Congress that would require greater transparency from companies about their AI systems and the digital infrastructure supporting them.

The case for AI as a climate solution: DiBianca argued that AI’s ability to process vast amounts of data and solve complex problems makes it a valuable tool in the fight against climate change:

  • “I think, 100 percent, AI will be a good guy as it relates to climate,” DiBianca told Newsweek, emphasizing her belief in the technology’s positive potential.
  • AI can help analyze and optimize the clean-energy transition, which involves managing complex systems and large datasets.

Broader implications: While DiBianca’s optimism about AI’s role in addressing climate change is noteworthy, it’s important to consider the broader context and potential challenges:

  • The rapid growth of AI is contributing to rising energy demand and greenhouse gas emissions for many tech companies, even as they set ambitious climate targets.
  • Balancing the benefits and drawbacks of AI will require careful management and responsible practices from companies like Salesforce.
  • The mixed views among sustainability professionals highlight the need for ongoing dialogue and research to fully understand and mitigate AI’s environmental impacts.
Salesforce sustainability leader thinks AI will be a climate "good guy"

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