Richtech Robotics’ advanced AI-powered humanoid robots debut at CES 2025

CES 2025 showcases advanced humanoid service robots from Richtech Robotics, marking a significant advancement in automated food and beverage service technology.

Market deployment and current applications: Richtech Robotics is actively implementing their service robots in various commercial settings, with particular success in the food and beverage industry.

• The company’s robotic solutions are currently operating in Walmart Ghost Kitchens and wine and spirits stores
• Their robots have expanded to 20 additional Walmart stores across Arizona, Colorado, and Texas
• The Adam robot has achieved a notable milestone as the first humanoid bartender robot in a major league sports venue, operating at the Texas Rangers’ Globe Life Field

Technical capabilities and features: The robots combine artificial intelligence with sophisticated mechanical abilities to perform complex service tasks.

• Adam, an interactive beverage service robot, can process up to 200 cups of coffee and tea daily
• The system includes an integrated touchscreen point-of-sale system for ordering and payment processing
• The AI-enabled robots can understand and respond to commands in multiple languages and provide drink recommendations
• Scorpion, a single-arm robot, specializes in drink serving operations

Industry applications and versatility: The robots demonstrate potential across multiple sectors while maintaining user-friendly operations.

• Primary applications focus on hospitality and healthcare industries
• The technology includes autonomous delivery capabilities
• The food and beverage industry serves as an accessible demonstration platform for public understanding of the technology

Consumer engagement and adoption: Public response to robotic servers has been notably positive, according to Richtech Robotics president Matt Casella.

• Customers are particularly interested in seeing the robots in action
• The implementation in high-traffic venues like sports stadiums suggests growing acceptance of automated service technology

Market implications: The widespread deployment of these service robots in major retail and entertainment venues signals a potential shift in how service industries approach automation and customer interaction, though questions about long-term impact on employment and service quality remain to be addressed.