Google-Harris Poll survey shows how emerging leaders most use AI in the workplace

The rapid adoption of artificial intelligence in the workplace is reshaping how emerging leaders approach their daily tasks, with a particular focus on overcoming productivity barriers and enhancing communication.

Key findings from the research: A Google Workspace commissioned study, conducted by Harris Poll, surveyed over 1,000 US workers aged 22-39 who are either in or aspiring to leadership positions.

• 82% of participants report already using AI tools in their workplace
• An overwhelming 88% would turn to AI for help with overwhelming tasks
• 70% have utilized AI for email composition and addressing language barriers
• 93% of Gen Z and 79% of Millennials use multiple AI tools weekly

Communication enhancement: AI is emerging as a critical tool for improving workplace communication and meeting efficiency.

• 88% of respondents would use AI to help achieve the right tone in their writing
• 87% believe AI would increase their comfort level with writing lengthy emails on mobile devices
• 90% expressed increased confidence in joining mobile meetings when AI handles note-taking duties

Workplace transformation expectations: The survey reveals strong beliefs about AI’s future impact and current implementation.

• 98% of respondents anticipate AI affecting their industry or workplace within five years
• Half of the participants recognize AI’s potential for automating routine tasks
• 47% see AI as a tool for improving problem-solving communication and workplace relationships

Leadership development potential: AI is increasingly viewed as a tool for enhancing management capabilities.

• 86% believe AI can help leaders become more effective managers
• 79% express interest in leveraging AI for improving their management skills
• Respondents view AI as a means to better coordinate across teams and enhance hybrid workforce communication

Collaborative adoption trends: The survey shows a strong pattern of AI tool sharing and advocacy among users.

• More than half of AI users actively share their experiences with colleagues
• 75% recommend generative AI tools to their peers
• Users are increasingly viewing AI as a career development catalyst rather than just an efficiency tool

Future implications: The study suggests a fundamental shift in workplace dynamics, where AI is becoming less of an optional tool and more of a critical career advancement asset, particularly for emerging leaders seeking to enhance their management capabilities and communication effectiveness.