Google is expanding its AI-powered health information capabilities by adding a new feature to Search that will display user suggestions from online discussions alongside medical information from trusted sources. This move represents a significant shift in how Google presents health-related search results, combining traditional authoritative content with crowd-sourced experiences. The feature will be available to mobile users in the US, potentially changing how people gather information about their health concerns.
The big picture: Google is adding a new “What people suggest” section to health-related search results, sourcing information from online discussions to complement medical advice from established healthcare sources.
- The feature will display suggestions based on user experiences from platforms like Twitter (now X), Reddit, and Quora, summarized into quick notes with dropdown arrows for additional information.
- This AI-powered section will sit alongside existing health information components like the AI Overview and “Related health conditions” sections from trusted medical sources.
How it works: When users search for medical symptoms like “Why does my leg hurt?”, Google will analyze online discussions to extract and summarize potentially helpful suggestions.
- The new section will clearly indicate where suggestions originate by displaying social media platform icons at the top of the box.
- Each suggestion will include source credits, acknowledging that user-generated content may not carry the same credibility as professional medical advice.
Why this matters: The new feature represents Google’s attempt to balance authoritative medical information with the shared experiences of internet users discussing similar health issues.
- By incorporating discussion-based suggestions, Google is acknowledging the value many users place on peer experiences when researching health concerns.
- The approach could help users discover potential remedies or explanations that might not appear in clinical literature but have been helpful to others with similar symptoms.
Between the lines: While potentially valuable, Google’s inclusion of user-generated health suggestions creates risks of surfacing inaccurate or even harmful information.
- Google acknowledges that despite AI filtering, there remains a “non-zero” chance that joke posts or bad information might appear in the suggestions.
- The company appears to be mitigating this risk by clearly separating user suggestions from authoritative medical content and providing source attribution.
What’s next: The “What people suggest” feature is rolling out exclusively to mobile devices in the United States, with no announced timeline for desktop or international expansion.
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