AI usage makes us feel less intelligent, Microsoft study finds

More than a feeling? Let’s hope not.

The relationship between artificial intelligence and human cognitive abilities has become a significant focus of research as AI tools become more prevalent in the workplace. A new study from Microsoft Research and Carnegie Mellon University examines how regular AI usage might be affecting workers‘ critical thinking capabilities.

Key findings: A survey of 319 weekly AI tool users in professional settings reveals growing concerns about cognitive deterioration and overreliance on artificial intelligence.

• Participants reported feeling less confident in their critical thinking abilities after incorporating AI tools into their work routines
• The study found that work patterns are shifting from direct task execution to “task stewardship,” where employees primarily verify AI-generated solutions
• Users of tools like ChatGPT, Gemini, and CoPilot reported experiencing decreased independent problem-solving capabilities

Methodological context: The research approach focused on self-reported perceptions rather than quantitative measurements of cognitive performance.

• The study relied on survey responses rather than objective measurements of cognitive ability
• No control group of non-AI users was included for comparison
• The research opens the door for more rigorous future studies using quantitative testing methods

Workplace implications: The findings suggest potential changes in how employees perceive their roles and cognitive engagement at work.

• Workers increasingly view themselves as AI overseers rather than primary problem solvers
• Job satisfaction could be affected by perceived reduction in meaningful work engagement
• The shift mirrors concerns about “brain rot” associated with social media use, where passive consumption replaces active engagement

Important caveats: Several factors suggest the need for measured interpretation of these preliminary findings.

• The study measures perceived rather than actual cognitive decline
• No direct comparison exists between AI users and non-users
• Further research using objective measurements is needed to validate these self-reported effects

Looking ahead: While the research raises important questions about AI’s impact on human cognition, the findings point toward potential solutions.

• Workers may benefit from finding alternative outlets for cognitive engagement
• A balanced approach to AI integration could help maintain critical thinking skills
• Organizations might need to redesign roles to ensure meaningful human cognitive engagement alongside AI assistance

Balancing perspective: The study’s findings warrant attention but not alarm, highlighting the need to thoughtfully shape the evolving relationship between human workers and AI tools while maintaining opportunities for genuine cognitive engagement.