AI in workplace gains widespread European support, survey finds, though privacy concerns aired

The European Union has been actively investing in digital transformation and workforce development through various funding programs totaling over €25 billion. A new Eurobarometer survey reveals strong public support for artificial intelligence integration in European workplaces, while highlighting concerns about privacy and transparency.

Key survey findings: The Eurobarometer survey demonstrates widespread acceptance of AI and robotics in professional settings across Europe.

• More than 60% of Europeans have a positive view of robots and AI in the workplace
• Over 70% believe AI and robotics contribute to improved productivity
• A majority supports AI-driven decision-making in professional environments
• 84% of respondents emphasize the need for careful management of AI to protect privacy and ensure workplace transparency

Policy framework and governance: The EU has established comprehensive regulations to guide AI implementation while protecting workers’ rights.

• The regulatory framework includes GDPR, the AI Act, and the Directive on platform work
• These regulations aim to balance technological advancement with worker protection
• Executive Vice-President Roxana Mînzatu emphasizes the importance of responsible AI integration that both assists and safeguards workers

Financial commitment: The EU has made substantial investments to support digital transformation and skills development.

• €2 billion allocated through the European Social Fund Plus (ESF+)
• €23 billion provided via the Recovery and Resilience Fund (RRF)
• The Digital Europe Programme has committed €580 million for digital skills advancement between 2021-2027

Strategic alignment: The survey results support the EU’s broader economic and technological objectives.

• Findings align with the EU’s Competitiveness Compass initiative
• The focus remains on integrating digital technologies and AI to enhance workplace innovation
• Survey data validates the EU’s strategic approach to digital transformation

Looking ahead: While European public opinion shows strong support for workplace AI adoption, the challenge lies in maintaining this positive momentum while addressing privacy concerns and ensuring transparent implementation of AI systems across diverse industry sectors.