One in three Americans has used AI tools like ChatGPT to help with career changes, according to a new study from Southeastern Oklahoma University based on a survey of 1,000 Americans. The findings reveal AI’s growing influence in the job market at a time when over half of workers are actively considering career transitions, though trust in AI-generated advice remains limited compared to human guidance.
What you should know: The survey reveals widespread adoption of AI for career planning across different generations and use cases.
- Gen Z leads the charge with 57% considering job changes, followed by millennials (55%), Gen X (50%), and baby boomers (12%).
- Among those using AI for career assistance, 47% research new job opportunities including higher-paying roles, while 43% use it to draft resumes and cover letters.
- Nearly one in five respondents (18%) said AI suggested an entirely new career path they hadn’t previously considered.
The trust gap: Despite widespread usage, Americans remain skeptical about AI’s career advice compared to human expertise.
- A significant majority (60%) said they’d still trust a human career adviser more than AI, while only 7% prefer AI guidance.
- However, 17% admitted they’ve followed AI career advice even when it contradicted recommendations from human counselors.
- This mirrors broader skepticism about AI-generated information, similar to recent findings about low trust in Google’s AI Overviews feature.
Industry focus: Workers are primarily exploring opportunities in technology, healthcare, and finance sectors when seeking career changes.
The bigger picture: This shift occurs against a backdrop of significant labor market disruption driven by AI automation itself.
- Dario Amodei, CEO of Anthropic (an AI safety company), has predicted AI will eliminate half of all white-collar jobs within five years.
- Amazon CEO Andy Jassy recently acknowledged that AI-enabled automation will replace some human workers while making other jobs “more interesting” and creating new roles.
- Tech companies are hiring fewer recent computer science graduates as AI tools handle routine tasks previously assigned to junior employees.
Why this matters: The study highlights a paradox where workers increasingly rely on AI tools to navigate a job market that AI itself is fundamentally reshaping, revealing both the technology’s utility and the uncertainty it creates for career planning.
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