News/Voice
FCC Demands Telecoms Combat AI Voice Cloning Robocalls Threatening Elections
FCC Chair Jessica Rosenworcel is requesting information from major telecom providers on their efforts to combat AI-fueled robocalls, particularly those using AI voice cloning for political purposes. Key details on FCC's inquiry: Rosenworcel sent letters to the CEOs of nine telecom companies, acknowledging their cooperation but asking for more details to assist the FCC in keeping illegal robocalls off networks: The letters request information on how the companies authenticate calls to prevent spoofed caller IDs, verify customer identities, and handle FCC requests about suspected illegal robocall campaigns. Rosenworcel also asks about the companies' involvement in the Industry Traceback Group and...
read Jun 29, 2024Resemble AI’s Detect-2B: A Leap Forward in Combating Deepfake Audio
Resemble AI has released Detect-2B, a next-generation AI audio detection model that can identify deepfake audio with 94% accuracy, marking a significant advancement in the fight against misinformation and erosion of trust in an era of increasingly sophisticated generative AI. Key features of Detect-2B: The new model utilizes a series of pre-trained sub-models and fine-tuning techniques to analyze audio clips and determine whether they were generated using AI: The sub-models consist of a frozen audio representation model with an adaptation module inserted into its key layers, allowing the model to focus on artifacts that often distinguish real audio from fake...
read Jun 28, 2024Time Magazine Embraces AI with OpenAI and ElevenLabs Partnerships
The Time Magazine media company is diving into generative AI through new partnerships with OpenAI and ElevenLabs. OpenAI partnership: Time is providing its current and archival content for OpenAI to train its models, while gaining distribution through ChatGPT serving up Time article summaries with source links. Time will also get access to new OpenAI tools and models to use in its journalism and business operations. This is the eighth publicly disclosed media partnership for OpenAI, following deals with The Atlantic, Vox Media, Meredith Dotdash, Financial Times, Axel Springer, Associated Press, and the American Journalism Project. Notable holdouts are the New...
read Jun 28, 2024Leaked Video Reveals GPT-4o’s Captivating Storytelling with Realistic Sound Effects
GPT-4o advanced voice inadvertently released to select users, revealing new capabilities: OpenAI accidentally granted a few lucky ChatGPT users early access to the highly anticipated GPT-4o advanced voice feature, providing a glimpse into its enhanced abilities, including the generation of sound effects. Reddit user shares recording of GPT-4o telling a captivating story with audio effects; Reddit user RozziTheCreator was among the fortunate few who briefly experienced the advanced voice feature: In the shared recording, GPT-4o can be heard narrating a suspenseful tale about two teens exploring a mysterious house during a storm, complete with realistic sound effects like thunder and...
read Jun 26, 2024ElevenLabs Launches AI-Powered App, Turning Any Website into a Personalized Podcast Experience
ElevenLabs launches AI-powered iPhone app that converts any website into a podcast: The new ElevenLabs Reader app allows users to listen to any content, from novels to web pages, using the platform's extensive library of cloned and synthetic voices. The app, currently available for iPhone users in the U.S., Canada, and the U.K., offers a 3-month free trial with near-unlimited generations and access to high-quality voices. Users can clone their own voice for a personalized listening experience, making it feel like they recorded the content themselves. ElevenLabs plans to expand the app to more countries, devices, and languages soon, with...
read Jun 21, 2024McDonald’s AI Drive-Thru Flops as Rivals Succeed, Showcasing AI’s Challenges and Potential
McDonald's ends AI drive-through tests after nearly three years due to ordering mistakes, while competitors report success with their own AI systems, highlighting the challenges and potential of implementing AI in the fast-food industry. Key Takeaways: McDonald's has ended its partnership with IBM to develop an AI drive-through order taker after nearly three years of tests at over 100 U.S. locations. Videos on social media showed confused and frustrated customers trying to correct inaccurate orders, with the AI system making mistakes such as misunderstanding the number of items ordered or failing to explain menu limitations. The decision to abandon the...
read Jun 21, 20245 AI Tools Transforming Journalism: Realistic Images, Videos, Music, and More
Generative AI has become a transformative force across industries, enabling the creation of realistic images, videos, music, and more. As an AI journalist, I use five key AI tools daily to enhance my work and explore the potential of this technology: Leonardo AI: A versatile platform for generating photorealistic images; Leonardo AI offers a user-friendly interface with granular control over image generation, allowing users to create high-quality, customizable images across various styles and genres. The platform's custom styles and fine-tuned models, such as the impressive Phoenix, enable the creation of images that rival those produced by industry leader Midjourney. Leonardo...
read Jun 21, 2024McDonald’s AI Drive-Thru Experiment Fails, But Hope Remains for Future Voice Ordering Solutions
McDonald's is ending its AI-powered drive-through ordering system after finding it too expensive and inaccurate, but the company sees potential for the technology to return in the future with improvements. Key Takeaways: McDonald's has decided to shut down its experimental AI drive-through ordering program by July 26, 2024, after testing it in over 100 US restaurants since 2021: The IBM-built automated voice recognition system struggled with understanding some customers' accents and was deemed too costly and inaccurate by restaurant managers. Despite ending the current partnership with IBM, McDonald's believes that a voice ordering solution will be part of its restaurants'...
read Jun 19, 2024AI Voice Filters: The Secret Weapon to Tame Angry Customers and Boost Contact Center Performance
Contact centers are adopting AI-powered voice filters to reduce the stress levels of agents handling angry customers, with the technology showing promising results in improving staff retention and customer relationships. The problem of angry customers: Dealing with irate customers is a persistent challenge for contact centers, exacerbated by issues such as short staffing and long wait times: In 2023, 43% of US customers admitted to yelling or raising their voices to express displeasure, up from 35% in 2015. Attracting staff to work in contact centers remains difficult, with AI not yet providing the expected solution to the underlying causes of...
read