News/Surveys
47% of retail brands now use AI daily for business operations
Nearly half of retail brands now use artificial intelligence daily or weekly, marking a shift from experimental projects to embedded business operations, according to Amperity's 2025 State of AI in Retail survey. This mainstream adoption reflects retailers' focus on measurable outcomes like revenue growth, customer loyalty, and operational efficiency, with 97 percent planning to maintain or increase their AI investments this year. What you should know: AI integration is becoming seamless across retail operations, from customer data management to personalized marketing campaigns. "We have AI embedded across many parts of the business, which makes it feel seamless rather than experimental,"...
read Sep 9, 2025UK study: Neurodiverse workers get 90% more value from AI than neurotypical colleagues
A UK government study reveals that neurodiverse employees derive significantly more benefit from AI tools like Microsoft 365 Copilot than their neurotypical colleagues, with 90% higher satisfaction rates and 95% greater likelihood to recommend the technology. This finding suggests AI's most transformative impact may lie in accessibility rather than general productivity gains, potentially revolutionizing workplace inclusion for millions of people with disabilities. What you should know: The UK Department for Business and Trade study found that while overall Copilot satisfaction was 72%, neurodiverse employees reported statistically higher satisfaction and recommendation rates. Out of 1,000 licenses distributed to government employees, 300...
read Sep 8, 2025Survey: 62% of Americans want AI as creative tool, not replacement
A new survey reveals that most Americans want AI to serve as a creative tool rather than replace human artists entirely. The findings suggest people value the human experience in art and prefer AI systems that amplify artistic vision rather than generate content autonomously. What you should know: The survey of 150 U.S. residents found that 62% would like their favorite artwork less if they learned it was created by AI without human involvement. Only 13% considered people using AI to be artists, while 42% said "yes, but only if they are providing significant guidance to the AI; otherwise, no."...
read Sep 5, 2025Medical misinformation via TikTok, Facebook costs US healthcare up to $300M daily, survey finds
Medical misinformation on social media platforms has evolved into a significant economic burden for American healthcare, with AI technology accelerating the spread of false health claims. A 2025 survey of over 1,000 U.S. physicians found that 61% reported patients being influenced by misinformation at least moderately in the past year, with 57% saying it significantly undermines their ability to deliver quality care. The big picture: False health information spreads 70% faster than accurate content on social platforms, according to MIT research, because people naturally share novel and emotional content over factual information. The World Health Organization has termed this phenomenon...
read Sep 5, 2025AI creating or augmenting jobs, not replacing workers, according to Fed report
A new Federal Reserve report reveals that artificial intelligence isn't replacing human workers as quickly as predicted, with manufacturing and service industries in the New York region remaining largely secure from job displacement in the near term. Instead of mass layoffs, managers are increasingly choosing to retrain employees to work alongside AI systems, suggesting a collaborative rather than replacement model for the technology's integration into the workforce. What you should know: The human-AI partnership model is emerging as the dominant approach across industries, contradicting earlier predictions of widespread job elimination. Manufacturing and service sectors in the New York Federal Reserve...
read Sep 5, 2025Google Cloud survey finds AI delivers on customer service while ROI drops
The artificial intelligence honeymoon period appears to be ending. After years of breathless predictions about AI transforming every aspect of business, a new survey from Google Cloud reveals that executives are taking a more measured approach to evaluating their AI investments—and the results are decidedly mixed. The survey, which polled nearly 3,500 senior leaders globally from companies with at least 100 employees and $10 million in annual revenue, focused exclusively on organizations that have already deployed generative AI systems. Generative AI refers to artificial intelligence tools like ChatGPT that can create text, images, code, and other content based on prompts,...
read Sep 4, 2025Curiously, senior developers embrace AI coding tools more than juniors
A new survey by cloud services platform Fastly reveals that senior developers are embracing AI coding tools more enthusiastically than their junior counterparts, with over 70% reporting that AI makes programming significantly more enjoyable. The findings challenge assumptions about generational tech adoption, showing experienced programmers are leading the charge in AI-assisted development while maintaining critical oversight of machine-generated code. What you should know: Senior developers with over ten years of experience are using AI tools strategically to enhance productivity while leveraging their expertise to catch potential flaws. About one-third of senior developers now produce more than half their finished work...
read Sep 4, 2025AI skills boost salaries 28-43% across industries, including marketing, PR and science
Jobs requiring AI skills command salaries 28% to 43% higher than comparable positions without AI requirements, according to a new study from labor market research firm Lightcast. The premium extends beyond tech roles into marketing, research, and other industries, signaling that AI competency has become a valuable differentiator across the modern job market. What you should know: The salary boost varies based on the number of AI skills listed in job postings. Positions requiring just one AI skill offer average salaries 28% higher than those without AI requirements, translating to roughly $18,000 more per year. Jobs listing two or more...
read Sep 4, 2025Like the 80s and personal computers, study finds women today are less likely to leap on AI tools
Artificial intelligence tools are reshaping workplaces at breakneck speed, but a significant gender divide is emerging in who's actually using them. New research reveals women are 22% less likely than men to adopt generative AI tools—a gap that could have lasting implications for career advancement, workplace productivity, and the future direction of AI development itself. The disparity spans nearly every industry, region, and job type, according to researchers from the Haas School of Business at UC Berkeley, who analyzed data from 18 studies covering more than 140,000 people worldwide. This isn't simply a matter of personal preference; it's a pattern...
read Sep 3, 2025Oneshotted: 70% of customers consider switching brands after one bad AI experience
Companies are facing a "Trust Recession" where customers increasingly lose confidence in AI-powered customer service, despite technological advances promising better experiences. This erosion of trust is becoming a significant business risk, as frustrated customers abandon purchases and switch brands after poor AI interactions, with 70% considering brand switching after just one negative AI service experience. The big picture: Traditional customer service automation has prioritized efficiency over relationship-building, creating digital barriers that make customers feel companies are actively avoiding them rather than helping. Amazon's satisfaction scores have plunged despite its reputation for service excellence, largely due to over-reliance on automation and...
read Sep 2, 2025Animation industry divided on AI as creators fear job loss, reports entertainment data provider Luminate
A new report from Luminate, an entertainment data provider, reveals that generative AI has become a "divisive" topic within the animation industry, with creators and studios split on how to integrate AI-powered tools into production workflows. The findings underscore the growing tension between AI's potential to accelerate production and reduce costs versus concerns about creative integrity, job security, and ethical implications. Why this matters: Animation has emerged as a crucial content category for streaming platforms, with anime fans proving to be among the most engaged audiences across multiple platforms. Netflix's "KPop Demon Hunters" recently became the most-streamed original movie in...
read Sep 1, 202562% of Gen Z workers hide their AI usage from colleagues, says survey
Generation Z workers face a peculiar workplace paradox: they're expected to seamlessly integrate artificial intelligence into their daily tasks, yet most receive little to no formal training on these tools. This disconnect has created a phenomenon researchers now call "AI shame"—the anxiety and embarrassment young professionals feel when using AI tools, often leading them to hide their reliance on the technology or pretend to understand systems they've never been properly taught. A recent survey by WalkMe, a digital adoption platform owned by enterprise software giant SAP, reveals the scope of this hidden struggle. While nearly 89% of Gen Z workers...
read Aug 29, 2025LinkedIn study: 33% of professionals feel embarrassed, stressed by their AI knowledge gaps
A third of professionals feel embarrassed by their lack of AI knowledge, according to new LinkedIn research that tracked workplace conversations over a 12-month period. The study reveals that AI's rapid pace is overwhelming workers, with 41% reporting it's negatively impacting their well-being and more than half saying that learning AI feels like a second job. What you should know: Workers are struggling to keep up with AI developments despite recognizing its importance for career advancement. 33% of professionals admitted feeling embarrassed about how little they understand AI. 35% feel nervous about discussing AI at work due to their knowledge...
read Aug 28, 202557% of Canadians now use AI tools despite mixed views on impact, with men more enthusiastic
A new Leger poll reveals that Canadians are nearly evenly split on artificial intelligence's societal impact, with 36% viewing it as harmful and 34% considering it beneficial. The survey, conducted by Leger, a market research company, tracks AI sentiment across provinces and age groups, showing that while AI tool usage has surged from 25% in February 2023 to 57% in August 2025, deep concerns about privacy, misinformation, and job displacement persist across the population. Key usage patterns: Younger Canadians are driving AI adoption, with 83% of adults aged 18-34 using AI tools compared to just 34% of those 55 and...
read Aug 28, 2025Survey reveals 78% of workers use AI tools without company oversight
Most workers using artificial intelligence tools at their jobs operate with virtually no oversight, creating significant legal and financial risks that many companies haven't fully grasped. While businesses rush to harness AI's productivity benefits, they're inadvertently exposing themselves to data breaches, compliance violations, and potential litigation. A recent survey by EisnerAmper, a New York-based business advisory firm, reveals that only 22 percent of U.S. desk workers who use AI tools report that their companies actively monitor this usage. This means roughly four out of five employees are deploying AI systems without meaningful supervision—even when their employers have established safety protocols...
read Aug 27, 202552% of hotel guests now expect AI in their touchpoint travel experience
New research from PYMNTS Intelligence reveals that 52% of hotel guests now expect artificial intelligence to play a role in customer interactions during their stay, including check-in processes and support services. This dramatic shift in consumer expectations reflects how quickly AI has moved from experimental technology to an anticipated standard in hospitality, fundamentally changing how travelers envision their service experience. What you should know: The travel industry has rapidly embraced generative AI across multiple touchpoints, with both airlines and hotels deploying the technology to enhance customer service and operational efficiency. Airlines are using AI to manage passenger communications more effectively,...
read Aug 27, 2025Public support for AI in K-12 schools drops 13 points, despite Trump – and Newsom – enthusiasm
A national survey found declining public support for artificial intelligence in K-12 education, with support for AI-powered lesson planning dropping 13 percentage points and resistance to AI homework assistance increasing by 5 points compared to last year. The findings come as the Trump administration pushes to expand AI use in schools while public confidence in American education reaches historic lows, with only 13% of adults giving public schools an A or B grade. Key survey findings: The PDK Poll, conducted by PDK International, a professional educators organization, surveyed approximately 1,000 adults nationwide and revealed widespread skepticism toward educational technology integration....
read Aug 22, 202575% prefer AI chatbots for more open-ended polling, over traditional surveys
OpenResearch, the OpenAI-funded research nonprofit, has successfully tested AI chatbots as polling assistants in its ongoing unconditional cash transfer study, with more than three-quarters of respondents choosing to engage with the bot-assisted survey format. The breakthrough could transform the polling industry by enabling researchers to conduct qualitative research at scale while gathering richer, more nuanced data than traditional multiple-choice surveys allow. What you should know: The AI-assisted polling approach produced significantly more engaged respondents and comprehensive data than traditional survey methods. Participants who chose the chatbot option spent a median of 16 minutes on the survey, offering detailed responses that...
read Aug 19, 2025Forget pandemics, 51% of workers believe AI will make physical offices obsolete
A new study reveals that 51% of workers believe artificial intelligence will eventually make physical offices obsolete, as AI tools increasingly enable remote work capabilities. The research, conducted by GoTo, an IT software company, and Workplace Intelligence, a market research firm, surveyed 2,500 workers across 10 countries and suggests AI is accelerating the cultural shift away from traditional office environments while raising complex questions about the future of workplace dynamics. What you should know: The majority of survey respondents see AI as a catalyst for improved work flexibility and productivity outside traditional office settings. 71% of workers believe AI could...
read Aug 18, 2025White-collar blues: 42% of Gen Z workers choose trades over college to avoid AI job displacement
Blue-collar jobs are gaining popularity among Generation Z workers as concerns grow about artificial intelligence displacing traditional white-collar careers. A recent Resume Builder survey found that 42% of Gen Z adults are already working in or pursuing skilled trades, motivated primarily by avoiding student debt and reducing their risk of AI replacement. What you should know: Leading AI experts are recommending manual labor careers as the safest bet against automation. Geoffrey Hinton, a Nobel Prize-winning computer scientist known as "the Godfather of AI," recently advised: "Train to be a plumber." "I think plumbers are less at risk," Hinton said. "Someone...
read Aug 18, 2025MIT study reveals 95% of AI pilots fail to deliver business results
A comprehensive new study from MIT reveals a sobering reality about artificial intelligence adoption in the enterprise: despite massive investments and widespread enthusiasm, 95% of generative AI pilot programs are failing to deliver meaningful business results. The research, conducted by MIT's NANDA initiative (a research program focused on AI's impact on business operations), analyzed 300 public AI deployments, surveyed 350 employees, and conducted 150 interviews with business leaders. The findings paint a stark picture of the gap between AI's theoretical potential and its practical implementation in corporate environments. While generative AI—the technology behind tools like ChatGPT that can create human-like...
read Aug 13, 2025Executives, even more than rank-and-file workers, would use AI despite workplace restrictions
Nearly half of U.S. employees trust artificial intelligence more than their co-workers, according to a new Calypso AI survey of 1,000 office workers. The finding suggests AI is increasingly viewed as more reliable than human colleagues, with experts attributing this shift to years of inconsistent leadership, office politics, and unclear communication rather than blind faith in technology. What you should know: The survey reveals widespread willingness to circumvent company AI policies for perceived benefits. 52% of employees said they would use AI to make their job easier, even if it violated company policy. Among executives, this figure jumps to 67%...
read Aug 12, 202575% trust AI agents but only 30% accept taking orders from them
New research reveals a complex relationship between AI agents and workplace trust, with employees increasingly comfortable working alongside these systems but hesitant to grant them significant autonomy. A Workday survey of nearly 3,000 business leaders found that while 75% feel comfortable collaborating with AI agents, only 30% would accept taking orders from one, highlighting the delicate balance companies must strike as they integrate AI into daily operations. What you should know: Employee comfort with AI agents varies dramatically based on the level of control and oversight involved. Only 24% of respondents said they'd be comfortable with agents operating without direct...
read Aug 8, 2025High-low split: 75% of executives think AI is working, employees disagree
A new survey reveals a significant disconnect between executives and employees regarding AI implementation success, with nearly three-quarters of executives believing their generative AI approaches are strategic and successful, while less than half of employees agree. This gap threatens long-term AI adoption and organizational productivity, highlighting critical change management challenges that companies must address to realize AI's full potential. What you should know: The perception gap between leadership and workforce creates serious operational and security risks across organizations. Nearly 75% of executives surveyed by Writer, an AI software company, believe their companies' approach to generative AI is well-controlled and highly...
read