News/OpenAI
OpenAI’s support bot hallucinates non-existent ChatGPT bug reporting features
OpenAI's automated customer support bot has been caught hallucinating features that don't exist in the ChatGPT app, including falsely claiming users can report bugs directly within the application. The incident highlights significant gaps in AI-powered customer service and raises questions about the reliability of companies using their own AI tools for user support. What you should know: A ZDNET investigation revealed that OpenAI's support bot consistently provided incorrect information about ChatGPT's functionality when asked about reporting a bug. The bot repeatedly suggested users could "report this bug directly from within the ChatGPT app (usually under Account or Support > Report...
read Oct 17, 2025Don’t come after the king: OpenAI restricts Sora after MLK deepfake videos spark backlash
OpenAI has temporarily suspended its AI video generator Sora from creating deepfake videos of Martin Luther King Jr., following a request from the civil rights leader's estate. The move comes after "disrespectful" content depicting Dr. King was generated and shared widely online, including altered versions of his famous "I Have a Dream" speech and fabricated scenarios showing him in offensive situations. What happened: OpenAI paused the ability to create AI videos of Dr. King while it works to strengthen guardrails for historical figures, though users can still generate content featuring other deceased celebrities and public figures.• The decision followed complaints...
read Oct 17, 2025Billionaire VC Tim Draper compares OpenAI to AOL, predicts AI market correction
Legendary venture capitalist Tim Draper, who became a billionaire through early investments in Skype, Hotmail, Tesla, and Baidu, has compared OpenAI to AOL from the early internet era, suggesting the AI leader may not be the ultimate winner of the current AI revolution. The comparison comes as Draper embraces AI technology extensively in his own venture capital operations, creating multiple AI avatars of himself while predicting we're near the peak of AI hype before an inevitable market correction. What he's saying: Draper draws parallels between today's AI landscape and the early internet boom, positioning OpenAI as potentially vulnerable to future...
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Hollywood agencies accuse OpenAI of misleading them about Sora 2 protections
Hollywood talent agencies are accusing OpenAI of deliberately misleading them about Sora 2's content protections after the AI video generator launched with capabilities to create clips featuring copyrighted characters and movie scenes. The controversy deepens existing tensions between the AI industry and entertainment sector over intellectual property rights and unauthorized use of creative content. What you should know: Major talent agencies claim OpenAI either failed to notify them of Sora 2's launch or was "purposefully misleading" about the strength of its content guardrails. WME, a major Hollywood talent agency that represents Ben Affleck, Christian Bale, Matt Damon, Denzel Washington, and...
read Oct 14, 2025Shop, talk: Walmart partners with OpenAI to enable ChatGPT conversational purchases
Walmart has partnered with OpenAI to integrate ChatGPT into its shopping experience, allowing customers to purchase items through AI-powered conversations. The collaboration represents a significant shift from traditional search-and-browse e-commerce toward conversational shopping, as America's largest retailer seeks to leverage artificial intelligence to streamline customer interactions and reduce purchase friction. What you should know: Walmart is deploying ChatGPT technology to create a more seamless shopping experience that moves beyond conventional search bars and product lists. The partnership will enable customers to buy items through OpenAI's chatbot services, though Walmart has not specified an exact launch date beyond "soon." CEO Doug...
read Oct 14, 2025OpenAI relaxes ChatGPT restrictions to allow “erotic” adult content for verified users
OpenAI CEO Sam Altman announced that ChatGPT will begin generating "erotica for adults" starting in December, marking a significant shift from the chatbot's previously restrictive content policies. This change comes as part of OpenAI's broader effort to relax ChatGPT's limitations for adult users while implementing new age-verification safeguards to protect minors. What you should know: OpenAI is rolling out these changes in phases, starting with personality enhancements before introducing adult content generation.• A new version of ChatGPT with more personality features—including human-like responses, emoji, and friend-like role-playing—will be released first.• The erotica generation capability will follow in December once "age-gating...
read Oct 14, 2025OpenAI research shows ChatGPT reduces political bias if not inaccuracy
OpenAI has released a new research paper revealing its efforts to reduce political "bias" in ChatGPT, but the company's approach focuses more on preventing the AI from validating users' political views than on achieving true objectivity. The research shows that OpenAI's latest GPT-5 models demonstrate 30 percent less bias than previous versions, with less than 0.01 percent of production responses showing signs of political bias according to the company's measurements. What you should know: OpenAI's definition of "bias" centers on behavioral modification rather than factual accuracy or truth-seeking. The company measures five specific behaviors: personal political expression, user escalation, asymmetric...
read Oct 14, 2025Salesforce partners with OpenAI and Stripe for conversational commerce
Salesforce announced two major AI collaborations on Tuesday, partnering with OpenAI to integrate ChatGPT directly into its customer relationship management (CRM) platform and working with both OpenAI and Stripe to enable conversational commerce through its Agentforce platform. These partnerships position Salesforce to deliver enterprise-grade AI capabilities that mirror consumer experiences while accelerating the shift toward autonomous digital commerce. What you should know: The OpenAI partnership brings ChatGPT functionality directly into Salesforce's customer relationship management system, allowing businesses to query sales records and build visualizations without leaving their workflow. Companies can access their sales data, review customer conversations, and create Tableau...
read Oct 13, 2025OpenAI partners with Broadcom to design custom AI chips
OpenAI has partnered with Broadcom, a major semiconductor company, to design custom artificial intelligence chips, marking the latest major infrastructure deal for the ChatGPT maker. The collaboration will see the companies deploy new racks of customized "AI accelerators" starting late next year, as OpenAI continues building the computing power needed to support its growing user base of over 800 million weekly ChatGPT users. What you should know: This partnership is part of OpenAI's broader strategy to secure the specialized hardware and data center capacity required for AI operations. OpenAI has recently announced similar partnerships with chipmakers Nvidia and AMD to...
read Oct 10, 2025OpenAI subpoenas AI safety advocate with law enforcement visit amid Musk legal battle
OpenAI has subpoenaed AI regulation advocate Nathan Calvin and his organization Encode AI, with a sheriff's deputy serving the legal documents at Calvin's home during dinner. The subpoenas, issued as part of OpenAI's countersuit against Elon Musk, demand personal messages between Calvin and California legislators, college students, and former OpenAI employees—a move that Calvin and critics view as intimidation tactics against regulatory advocates. What you should know: OpenAI used its legal dispute with Musk as a vehicle to investigate organizations advocating for AI regulation. Calvin works for Encode AI, which recently pushed for California's SB 1001 AI safety bill that...
read Oct 10, 2025AI companies use investor funds as insurers refuse risky coverage
OpenAI and Anthropic are turning to investor funds to settle AI-related lawsuits after traditional insurers refuse to fully cover the scale of potential damages these companies face. The insurance gap reveals how traditional risk models are struggling to adapt to the unprecedented liability exposure of AI companies, potentially forcing them to self-insure against billion-dollar copyright and safety claims. The big picture: Major AI companies are discovering that conventional insurance coverage falls dramatically short of their potential legal exposure, forcing them to rely on venture capital to cover massive settlements. Key details: OpenAI faces multiple high-stakes lawsuits that could result in...
read Oct 9, 2025AI “slop” is a huge hit: OpenAI’s Sora app achieves 1M downloads in 5 days
OpenAI's Sora app has hit over one million downloads in less than five days, surpassing ChatGPT's initial adoption rate despite being limited to North America and requiring invites for actual usage. The TikTok-style AI video platform represents OpenAI's ambitious bet on AI-generated content, though it's already facing significant copyright and content moderation challenges that could determine its long-term viability. What you should know: Sora functions as a social network built entirely around AI-generated videos, offering users an endless vertical feed similar to TikTok's interface. Users can create 10-second videos simply by writing text prompts to OpenAI's Sora 2 model within...
read Oct 9, 2025Microsoft Azure launches world’s first GB300 supercomputer for OpenAI
Microsoft Azure has unveiled the world's first production-scale NVIDIA GB300 NVL72 supercomputing cluster, specifically designed for OpenAI's most demanding AI workloads. This milestone represents a significant leap in AI infrastructure capabilities, featuring over 4,600 NVIDIA Blackwell Ultra GPUs that will power next-generation reasoning models and agentic AI systems while reinforcing American leadership in artificial intelligence. What you should know: The new NDv6 GB300 VM series delivers unprecedented computational power through liquid-cooled, rack-scale systems that integrate cutting-edge hardware into a unified supercomputer. Each rack contains 72 NVIDIA Blackwell Ultra GPUs and 36 NVIDIA Grace CPUs, providing 37 terabytes of fast memory...
read Oct 7, 2025OpenAI’s basic tool demos not a good sign for DocuSign as stock drops 12%
OpenAI's internal AI tools announcement last week triggered significant stock drops for enterprise software companies, despite the tools being relatively basic demonstrations. DocuSign fell 12%, HubSpot dropped 50 points, and Salesforce saw smaller declines after OpenAI revealed custom programs including DocuGPT for contracts, an AI sales assistant, and customer support bots. The market reaction highlights how OpenAI's influence can reshape investor sentiment even when showcasing simple API-based tools. The big picture: OpenAI's power in the current AI market means even routine internal tool demonstrations can be interpreted as competitive threats to established enterprise software providers. The company was simply showcasing...
read Oct 7, 2025OpenAI launches AgentKit to transform ChatGPT into AI development platform
OpenAI has launched AgentKit, a comprehensive toolkit that enables developers and business users to build, deploy, and manage AI agents directly within chat interfaces. The October 6 release positions OpenAI as a platform leader in the rapidly expanding agentic AI market, potentially creating an "agent store" ecosystem similar to Apple's App Store model. What you should know: AgentKit comprises three core components designed to streamline multi-agent workflow creation and deployment. Agent Builder serves as a canvas for creating and versioning multi-agent workflows. Connector Registry functions as a centralized hub where administrators can manage tool and data connections across OpenAI products....
read Oct 7, 2025Stephen Hawking gets Tony Hawked as Sora 2 creates AI videos of dead celebrities
OpenAI's Sora 2 video generator allows users to create AI-generated videos featuring deceased celebrities, despite the company's stated policy of blocking depictions of public figures. The policy only applies to living individuals, creating a significant loophole that has led to widespread creation of posthumous celebrity content across social media platforms. What you should know: OpenAI's "public figures" protection explicitly excludes "historical figures," allowing unlimited AI-generated content featuring dead celebrities. Examples flooding social media include Tupac Shakur chatting with Malcolm X, Bruce Lee DJing, Michael Jackson doing standup comedy, and Stephen Hawking skateboarding. All videos include OpenAI's moving Sora watermark to...
read Oct 7, 2025Jony Ive’s screenless AI device aims to fix our toxic tech relationship
Former Apple designer Jony Ive offered his first public comments about his mysterious AI hardware project with OpenAI, revealing that the device aims to address the "overwhelm and despair" caused by current technology. Speaking at OpenAI's developer conference, Ive suggested his upcoming device will prioritize user well-being over productivity, marking a potential shift away from the addictive design patterns that have defined modern smartphones and social media. What they're saying: Ive expressed deep concerns about humanity's relationship with current technology during his appearance. "I don't think we have an easy relationship with our technology at the moment," Ive told the...
read Oct 6, 2025Talent agency WME blocks all clients from OpenAI’s new Sora video features
WME has opted all of its clients out of OpenAI's latest Sora update, which adds sound effects, dialogue, and a "cameos" feature that allows users to insert human likenesses into AI-generated videos. The decision reflects deepening anxiety in Hollywood over AI's potential to exploit talent without proper compensation or consent, as the industry grapples with technology that could reshape entertainment production. What you should know: WME's head of digital strategy sent a company-wide notice on October 1st declaring that all clients would be excluded from Sora's newest capabilities. The agency's position is that "artists should have a choice in how...
read Oct 6, 2025Evernote V11 adds OpenAI search features at $130 annual price
Evernote has released Version 11, its first major update since being acquired by Italian company Bending Spoons in 2023, introducing AI-powered search and transcription features developed with OpenAI. The update focuses on helping users better organize and find information within their existing notes rather than generating new content, positioning the service as a "second brain" for personal knowledge management. What you should know: Evernote's AI assistant emphasizes search and organization over content generation, taking a different approach than many AI-powered writing tools. The AI assistant uses conversational chat to help users find relevant notes through natural language queries, combining Evernote's...
read Oct 6, 2025It’s not over until…an artist creates an AI opera using OpenAI’s terms as lyrics
Artist Jake Elwes has created "Terms & Conditions Opera: A Legalese Libretto," an AI-generated satirical opera that transforms OpenAI's terms of service into operatic performances across multiple musical genres. The absurdist work, featured in London's "Subject to Change" exhibition, represents a growing movement of artists using AI to critically examine the technology's impact on creativity and intellectual property rights. What you should know: Elwes fed OpenAI and Suno's legal fine print into Suno's AI music generator, creating an opera that shifts between classical, reggae, hip-hop, and barbershop quartet styles. The opera transforms mundane legal language like "We've updated our usage...
read Oct 6, 2025OpenAI partners with AMD for AI chips, gets option to buy 10% stake
OpenAI has signed a partnership with semiconductor manufacturer AMD to supply high-performance chips for its AI infrastructure, with OpenAI also receiving the option to purchase up to 10% of AMD's shares. The deal positions AMD as a key alternative to Nvidia's dominance in AI computing while highlighting the massive infrastructure demands needed to support advanced AI development. Key details: The agreement centers on AMD's next-generation Instinct MI450 graphics chips, expected to debut in 2026.• OpenAI will purchase chips capable of delivering 6 gigawatts of computing power for its "next generation" AI infrastructure.• The first 1-gigawatt batch is scheduled for deployment...
read Oct 3, 2025OpenAI launches Operator AI agent and jobs platform to blend human-AI work
OpenAI is expanding its workforce integration strategy with two key initiatives: the broader rollout of Operator, an AI agent that can perform computer tasks like booking reservations and coding, and the launch of an AI Jobs Platform designed to match AI-savvy workers with companies. These developments signal OpenAI's push to blend human and artificial intelligence capabilities in workplace environments, addressing both automation needs and human employment concerns in the AI era. What you should know: Operator functions as a Computer-Using Agent (CUA) that can automate various tasks typically performed by humans on computers and potentially smartphones. The AI agent can...
read Oct 3, 2025Stripe and OpenAI launch AI payments protocol for autonomous transactions
Stripe has launched a new payments protocol in collaboration with OpenAI, marking a significant step toward an AI-driven internet economy where automated systems handle transactions independently. The development signals a potential shift away from advertising-based revenue models toward automation-powered commerce, with Stripe's head of AI suggesting this could substantially boost global economic activity. What you should know: Emily Sands, Stripe's head of AI and a PhD economist, believes this technology could fundamentally reshape global consumption patterns. The new payments protocol enables AI systems to conduct transactions without human intervention, removing traditional friction from online purchasing. Sands predicts this automation will...
read Oct 3, 2025Dismiss the dis: OpenAI asks court to reject Musk’s xAI trade secret lawsuit
OpenAI has asked a federal judge to dismiss a trade-secret lawsuit filed by Elon Musk's xAI, calling the case part of Musk's "ongoing harassment" of the company. The legal filing represents the latest escalation in a broader battle between Musk and his former company amid Silicon Valley's intensifying competition for AI talent and market dominance. What you should know: OpenAI denied xAI's allegations and argued that employees have the right to choose where they work. "Under Musk's leadership, talented xAI employees are leaving in droves, and some are coming to OpenAI to help advance OpenAI's mission," OpenAI stated in its...
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