News/AI Implementation

Mar 20, 2025

Harbor in the Storm: EXL’s AI-powered Code Harbor reduces modernization’s manual efforts by 80%

Generative and agentic AI are rapidly becoming central drivers of enterprise transformation, enabling businesses to leverage deep data expertise for solving complex challenges. At a recent EXL virtual event, industry leaders shared how AI-powered tools like Code Harbor are dramatically accelerating legacy system modernization by reducing manual effort up to 80% while improving accuracy through business-context-aware migrations rather than simple line-by-line conversions. The big picture: EXL is demonstrating how specialized AI tools can transform traditional business processes by automating complex workflows and dramatically reducing manual effort across industries. Code Harbor, EXL's genAI-powered code migration tool, represents a shift from viewing...

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Mar 20, 2025

Here’s how AI is transforming accounts receivable operations in 2025

Artificial intelligence is revolutionizing accounts receivable (AR) operations in 2025, bringing unprecedented efficiency and precision to financial workflows. The evolution goes far beyond basic automation, with AI now handling complex tasks from payment prediction to deduction management. This technological transformation represents a significant opportunity for financial leaders to enhance operational efficiency, improve cash flow, and reduce costs across the AR ecosystem. The big picture: AI technologies are transforming five key areas of accounts receivable, offering solutions that range from predictive analytics to generative AI applications, according to Forrester's latest report. Key AI applications: Machine learning and predictive analytics are enhancing...

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Mar 20, 2025

AI voice recorder Plaud Note transforms speech into summaries and mind maps

The Plaud Note AI voice recorder represents a significant advancement in voice recording technology, merging physical hardware with powerful AI capabilities to transform how professionals capture and process spoken information. By combining instantaneous transcription with AI-generated summaries and visualizations, this device addresses the growing demand for tools that not only record information but also help organize and extract meaning from it—particularly valuable in an era where efficient information processing has become a competitive advantage in many industries. The device's capabilities: Plaud Note is a credit card-sized hardware recorder that syncs with a companion mobile app to provide AI-powered features beyond...

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Mar 20, 2025

Sterling Stock Picker uses AI to make investing accessible at $68.99 lifetime fee

Sterling Stock Picker positions itself as an AI-powered investment platform designed to democratize stock market success for investors of all experience levels. By combining AI guidance with personalized insights and educational resources, the platform aims to reduce the intimidation factor of investing while providing actionable intelligence comparable to professional financial advisors. The lifetime subscription model offers significant cost savings while providing ongoing access to the platform's evolving capabilities. The big picture: Sterling Stock Picker leverages AI technology to make investing more accessible to novice investors while providing sophisticated analysis for more experienced market participants. The platform focuses on aligning investment...

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Mar 20, 2025

$1 million March Madness challenge pits AI predictive chops against human betting expertise

Artificial intelligence is entering the annual March Madness basketball frenzy, as a $1 million challenge pits machine predictions against human expertise in bracket selection. This high-stakes contest highlights AI's growing role in sports analytics while underscoring the persistent challenge of predicting outcomes in tournaments notorious for their unpredictability and dramatic upsets. The contest represents a fascinating intersection of cutting-edge technology and traditional sports gambling where human intuition has historically reigned supreme. The big picture: Alan Levy's platform, 4C Predictions, has launched a $1 million March Madness bracket challenge that directly compares AI-generated picks against those from professional sports bettor Sean...

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Mar 19, 2025

Telecom provider cuts support costs by 60% with BMC HelixGPT AI platform

A global telecom provider has transformed its employee support services through AI implementation, yielding dramatic efficiency improvements and cost savings. The deployment of BMC HelixGPT's AI platform demonstrates how artificial intelligence can directly impact operational productivity in large enterprises, creating a blueprint for organizations looking to modernize their service delivery models while enhancing employee experience. The big picture: A major telecom company completely revamped its IT, HR, and finance support systems using BMC HelixGPT's AI platform, achieving over 60% resolution rates without human intervention. The implementation marks a significant shift from traditional manual support processes that were creating bottlenecks for...

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Mar 19, 2025

How enterprises are balancing agentic automation with human oversight

Agentic AI is emerging as a transformational approach for enterprises seeking to integrate intelligent automation into their operations. While conceptually straightforward—deploying large language models as modular workflow components with human oversight—the practical implementation requires careful planning and strategic execution. Organizations that effectively balance AI capabilities with human expertise will gain competitive advantages in productivity, but must navigate ethical concerns and establish clear boundaries for these increasingly capable AI systems. The big picture: Agentic AI represents a fundamental shift in how organizations approach human-machine collaboration, focusing on AI handling routine tasks while empowering humans to apply creativity and critical thinking. The...

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Mar 19, 2025

Jupitrr AI turns basic talking-head videos into dynamic social media content

Jupitrr AI leverages artificial intelligence to transform basic talking-head videos into engaging, dynamic content for social media platforms. This video enhancement tool automatically adds subtitles, emoji, images, GIFs, and other elements to help small businesses create attention-grabbing content without extensive manual editing. As video continues to dominate social media engagement, Jupitrr offers an accessible solution for creators seeking to maximize their content's impact without specialized editing skills. What it does: Jupitrr AI transforms simple talking-head videos by automatically adding B-roll elements like subtitles, images, GIFs, and animated overlays at contextually appropriate moments. The system transcribes video content to create subtitles,...

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Mar 19, 2025

LinkedIn report: AI and people skills top engineering demands for 2025

LinkedIn's latest Skills on the Rise report reveals the critical engineering competencies that will dominate the job market in 2025, highlighting a blend of technical expertise and soft skills. This evolution reflects how AI integration, cloud technologies, and interpersonal abilities are reshaping engineering careers, creating new opportunities for professionals who can adapt to these changing demands. The big picture: LinkedIn's 2025 Engineering Skills report identifies Large Language Model development as the top rising skill, signaling AI's central role in tomorrow's engineering landscape. The report emphasizes that successful engineers will need to combine AI and cloud technical expertise with strong communication...

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Mar 19, 2025

WhatsApp is testing AI message rewriting tool with multiple tone options

Tone policing just got easier. WhatsApp is developing an AI-powered text rewriting tool that will help users adjust the style and tone of their messages, from proofreading to adding humor or sarcasm. This feature represents a careful integration of AI capabilities into the world's most popular messaging platform, showing how Meta is strategically expanding AI functionality in a service used by billions of people globally. The big picture: Meta is developing an AI-based text rewriting feature for WhatsApp that would allow users to modify the style and tone of their messages before sending. Code in the latest WhatsApp beta (v2.25.8.5)...

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Mar 19, 2025

Razer enters the AI arena with Wyvrn platform for game developers and players, QA testers worried

Razer's new Wyvrn platform marks a significant shift for the gaming hardware giant as it expands into AI-powered developer tools and services. This strategic move combines quality assurance automation, personalized gaming assistance, and enhanced sensory technologies, potentially transforming both game development workflows and player experiences while raising questions about the future of human QA testers in the industry. The big picture: Razer is entering the AI space with its new Wyvrn developer platform that combines game development tools, AI assistance, and enhanced sensory technologies under a single umbrella. Key components: The AI QA Copilot serves as Razer's flagship AI tool,...

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Mar 19, 2025

Meta AI integrates across social platforms for personalized assistance

Meta AI is rapidly evolving into a versatile assistant across Meta's ecosystem, integrating AI capabilities directly into Facebook, Messenger, Instagram, and WhatsApp. Unlike standalone AI tools, Meta's approach embeds conversational AI within existing social platforms, creating a more contextual experience that leverages personal data for customization. This integration strategy differentiates Meta AI from competitors by focusing on enhancing social interactions rather than replacing them. The big picture: Launched in October 2024, Meta AI represents the company's entry into the conversational AI space while maintaining its social-first approach. Meta's AI assistant is built on the open-source Llama 3.2 model, with multimodal...

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Mar 19, 2025

Nvidia, Disney, and Google DeepMind go beyond animatronics, partner on Star Wars-inspired AI robots

Nvidia, Google DeepMind, and Disney Research are collaborating to create AI-powered robots with Star Wars-inspired design and realistic movement capabilities. This cross-industry partnership represents a significant advancement in robotics, combining Nvidia's computing power with Google DeepMind's AI expertise and Disney's entertainment vision. The development could transform theme park experiences while demonstrating practical applications of cutting-edge physics simulation for robotics. The big picture: At Nvidia's GTC 2025 keynote, CEO Jensen Huang unveiled Blue, a research robot capable of lifelike movements powered by a new physics engine called Newton. The physics engine, developed collaboratively between the three companies, will be released as...

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Mar 18, 2025

Keeping it real: 5 crucial business functions that should stay human in the AI era

In a business landscape increasingly dominated by AI automation, entrepreneurs face a crucial choice about which aspects of their operations should remain distinctly human. While AI tools promise efficiency and scalability, blindly outsourcing core business functions risks creating generic, forgettable companies that lose the authentic human elements that make them special. Understanding which tasks to entrust to humans versus AI has become a critical strategic decision that directly impacts a company's competitive advantage and brand identity. The big picture: Businesses are rapidly adopting AI agents to automate various functions, but this trend risks homogenizing companies and removing the unique elements...

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Mar 18, 2025

AI-powered precision vaccines target vulnerable populations and opioid crisis

Artificial intelligence is poised to revolutionize vaccine development through precision medicine approaches that target specific populations and conditions. Dr. Ofer Levy's Precision Vaccines Program at Boston Children's Hospital exemplifies how AI and systems biology are creating tailored immunization strategies for vulnerable groups like infants and the elderly. This shift toward personalized vaccines represents a significant advancement beyond traditional one-size-fits-all approaches, with applications extending beyond infectious diseases to address public health crises like the opioid epidemic. The big picture: Vaccines are entering a new era where artificial intelligence enables researchers to develop precision immunizations tailored to specific populations and health conditions....

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Mar 18, 2025

Google adds user suggestions to health search results alongside medical advice

Google is expanding its AI-powered health information capabilities by adding a new feature to Search that will display user suggestions from online discussions alongside medical information from trusted sources. This move represents a significant shift in how Google presents health-related search results, combining traditional authoritative content with crowd-sourced experiences. The feature will be available to mobile users in the US, potentially changing how people gather information about their health concerns. The big picture: Google is adding a new "What people suggest" section to health-related search results, sourcing information from online discussions to complement medical advice from established healthcare sources. The...

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Mar 18, 2025

Google launches Audio Overview in AI-narrated PDF-to-podcast pipeline

Google is expanding its AI capabilities with Audio Overview, a feature that transforms written content into engaging podcast-style audio summaries. Initially developed as part of Google's NotebookLM research tool, this technology is now rolling out to Gemini subscribers globally. The feature represents a significant shift in how users can consume and process information, potentially transforming learning experiences by converting complex documents into accessible audio content narrated by AI hosts that sound remarkably human. How it works: Audio Overview creates 10-minute podcasts narrated by two AI hosts who discuss content from documents, PDFs, or YouTube videos that users upload. The AI...

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Mar 18, 2025

Executive hesitance: 85% of managers aren’t using AI daily despite its potential as a “co-thinker”

Generative AI is reshaping how managers work, yet adoption remains surprisingly low with only 15% of managers using it daily according to Capgemini Research. A new Harvard Business Review guide aims to change this by reframing AI as a "co-thinker" rather than just a productivity tool, offering practical frameworks for integration while warning of potential pitfalls. The book provides timely guidance for executives feeling pressured to leverage AI's rapid evolution without undermining company culture or profitability. The big picture: Capgemini's management experts Elisa Farri and Gabriele Rosani have partnered with Harvard Business Review to publish "The HBR Guide to Generative...

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Mar 18, 2025

Novel newbies utilize “Immersive World” jailbreak, turning AI chatbots into malware factories

Cybersecurity researchers have unveiled a new and concerning jailbreak technique called "Immersive World" that enables individuals with no coding experience to manipulate advanced AI chatbots into creating malicious software. This revelation from Cato Networks demonstrates how narrative engineering can bypass AI safety guardrails, potentially transforming any user into a zero-knowledge threat actor capable of generating harmful tools like Chrome infostealers. The findings highlight critical vulnerabilities in widely used AI systems and signal an urgent need for enhanced security measures as AI-powered threats continue to evolve. The big picture: Cato Networks' 2025 Threat Report reveals how researchers successfully tricked multiple AI...

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Mar 18, 2025

Survey: Customer success teams lag behind in generative AI adoption

A gap appears to be emerging between customer success teams and other customer engagement functions in their adoption and enthusiasm for generative AI technologies. While most B2B customer-facing teams see significant potential in generative AI, customer success professionals show measurably lower adoption rates and enthusiasm, potentially missing opportunities to leverage AI for enhancing post-sale customer relationships. This disparity raises important questions about technology adoption patterns in customer success functions and whether current solutions adequately address their specific needs. The enthusiasm gap: Customer success professionals demonstrate notably less optimism about generative AI's impact compared to their customer engagement counterparts. 77% of...

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Mar 18, 2025

Graphite’s AI code review platform speeds up development as Menlo Ventures invests

Graphite's AI-powered code review platform is transforming how software teams manage the development process, addressing a critical bottleneck in the age of AI-accelerated coding. By enabling stacked pull requests and leveraging Claude's advanced reasoning capabilities, Graphite allows engineering teams to process code faster while maintaining quality. This investment by Menlo Ventures highlights the growing importance of AI-enhanced developer tools that streamline the "outer loop" of software development—the review, testing, and deployment phases that often delay product delivery. The big picture: Menlo Ventures and the Anthology Fund have invested in Graphite, an AI-powered platform that addresses a significant bottleneck in modern...

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Mar 17, 2025

Is the human touch a premium service? AI is reshaping customer interaction in a two-tiered direction

The AI revolution is reshaping customer service roles, creating a stark divide between human and automated touchpoints in post-sales interactions. SaaStr founder Jason Lemkin projects that by 2025, AI will handle virtually all support and customer success functions except those directly tied to revenue generation. This shift reflects a fundamental business prioritization where human attention is increasingly reserved exclusively for revenue-generating opportunities while routine customer interactions are automated. The big picture: Companies are rapidly deploying AI to handle the majority of customer support inquiries, with many businesses already seeing 40% or more of tickets resolved without human intervention. Major platforms...

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Mar 17, 2025

How AI is reshaping banking from verification to financial modeling

The financial industry's growing embrace of artificial intelligence is reshaping banking experiences for consumers and transforming internal operations for institutions. As digital banking becomes the norm with 92% of Americans avoiding physical branches, financial organizations are leveraging AI to streamline identity verification, enhance customer experiences, and power traditional financial modeling. This evolution marks a critical inflection point as the industry determines whether emerging AI technologies will incrementally improve existing systems or fundamentally transform the financial landscape. How AI is changing banking today: Credit unions and financial institutions are implementing AI to streamline customer authentication and enhance the banking experience. MSU...

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Mar 17, 2025

Jack Dorsey’s Goose AI assistant gains rapid adoption beyond coding tasks

Twitter exec alum Jack Dorsey's new open-source AI assistant, Goose, is rapidly gaining traction among developers since its January 2025 launch by Block's Open Source Program Office. The project represents Dorsey's vision of democratizing AI technology by providing adaptable tools to both individuals and enterprises outside the conventional tech ecosystem. Goose's ability to perform complex coding tasks with minimal human intervention is attracting significant attention, while its applications are already expanding beyond software development into business functions like sales analysis and employee onboarding. The big picture: Block's AI assistant is emerging as a significant contributor to the open-source AI ecosystem...

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