News/Agents
Atlassian, Intuit, and AWS rebuild APIs for AI agents replacing humans
Enterprise giants Atlassian, Intuit, and AWS are fundamentally rethinking API architecture to accommodate AI agents that will soon replace humans as the primary consumers of enterprise software interfaces. This shift represents a critical infrastructure transformation, as current APIs were designed for human interaction rather than the multi-modal, autonomous systems that will drive the next generation of business automation. What you should know: The transition to agent-first APIs requires companies to rebuild their fundamental software architecture from the ground up. "We need to build the kind of APIs that will work well with agents, because agents are the ones that are...
read Jul 2, 2025Case Study: Capital One’s AI agents boost car dealership sales 55%
Capital One has built an agentic AI system for its auto business that mimics the company's own organizational structure, with specialized agents working together like human teams. The approach has delivered impressive results, with dealership clients reporting a 55% improvement in engagement and sales leads, demonstrating how financial institutions can leverage AI to enhance customer service while maintaining rigorous oversight and risk management. What you should know: Capital One began developing its agentic platform 15 months ago, before "agentic became a buzzword," focusing on creating agents that problem-solve alongside customers like human agents do. The company studied how its human...
read Jul 1, 2025On our own: Companies with AI sovereignty see 70% better returns
A comprehensive study of over 2,000 executives from the world's largest companies has revealed a striking pattern in artificial intelligence success. Organizations that maintain sovereignty over their AI systems and data infrastructure are 70% more likely to achieve exceptional returns on their AI investments compared to companies that rely on external platforms. This finding emerges from research encompassing enterprises with combined revenues exceeding $48 trillion, spanning regions from the United States and Europe to Japan and the UAE. The results suggest that as AI becomes increasingly central to business operations, the question of who controls the underlying technology and data...
read Jun 30, 2025Catio raises $7M to transform tech diagrams with 31 AI agents
Catio, a Palo Alto-based AI architecture platform, won the "Coolest Technology" award at VentureBeat Transform 2025 on Wednesday. The startup, which has raised $7 million since its 2023 founding, offers an AI copilot that transforms static tech architecture diagrams into living, continuously updated systems managed by 31 specialized AI agents. What you should know: Catio replaces traditional whiteboard planning and spreadsheet-based architecture management with a dynamic, AI-driven platform that creates digital twins of entire tech stacks. The platform integrates with existing infrastructure services like AWS (Amazon's cloud computing service), Kubernetes (container management software), and Prometheus (monitoring tools) to build comprehensive,...
read Jun 27, 2025Why AI agents hit a scaling cliff when enterprises expand deployments
Building AI agents that can handle complex business tasks represents a massive opportunity for enterprises—but it also presents an entirely new set of challenges that traditional software development approaches simply can't address. According to May Habib, CEO and co-founder of Writer, an AI platform that helps enterprises build and deploy AI agents, companies are hitting a "scaling cliff" when they try to expand agent deployments using conventional methods. Speaking at VB Transform, a major enterprise technology conference, Habib outlined why agents require fundamentally different development, deployment, and maintenance strategies. Her insights come from Writer's work with more than 350 Fortune...
read Jun 26, 2025LinkedIn’s multi-agent AI hiring assistant goes live for recruiters
LinkedIn has deployed a multi-agent AI system for its hiring assistant that actively sources and recruits job candidates through natural language interaction. The platform represents one of the few enterprise-scale AI agent implementations moving beyond demos into production use, offering insights for other companies looking to deploy similar systems at scale. What you should know: LinkedIn's hiring assistant uses a sophisticated multi-agent architecture where specialized AI components collaborate under a supervisor agent's coordination. The supervisor agent orchestrates all tasks and serves as the primary interface with human users, taking input about role qualifications and job requirements. Specialized sourcing agents focus...
read Jun 26, 2025IFS acquires theLoops to build AI agents for industrial operations
IFS has acquired Silicon Valley-based agentic AI specialist theLoops to advance what it calls "industrial AI," positioning itself as a leader in enterprise-grade AI agents designed specifically for asset-intensive industries. The acquisition represents a strategic shift from traditional enterprise software that merely tracks work to deploying functional AI agents that actually perform workplace tasks in manufacturing, energy, utilities, construction, aerospace, and defense sectors. What you should know: IFS is betting on specialized AI agents that understand industrial environments from day one, rather than generic chatbots or virtual assistants. The acquired theLoops technology will enable multi-agent environments where autonomous AI agents...
read Jun 26, 2025AI sales agents achieve 60% deflection rates, bypassing human counterparts altogether
Artificial intelligence has quietly revolutionized customer support over the past two years, with companies routinely achieving deflection rates above 60%—meaning AI handles more than half of all customer inquiries without human intervention. Now, this same transformation is beginning to reshape sales teams, and the implications could be just as dramatic. The concept of "deflection" in customer service refers to AI systems resolving customer issues automatically before they reach human agents. Rather than simply routing calls or providing basic information, these AI agents can access customer data, process transactions, and handle complex workflows independently. The results have been remarkable: companies are...
read Jun 25, 2025Replit CEO shows how AI agents build apps in minutes using natural language
Replit CEO Amjad Masad outlined his vision for autonomous software development at VB Transform, demonstrating how the company's AI agents can help non-developers build complete applications in minutes using natural language prompts. The platform's "agents all the way down" approach aims to dramatically reduce enterprise software costs, with Masad citing examples of customers achieving "three orders of magnitude of savings" compared to traditional vendor solutions. What you should know: Replit's AI agents can autonomously handle complex development tasks that traditionally require extensive coding knowledge. A live demonstration showed how someone could build a complete polling app with databases, authentication, and...
read Jun 25, 2025Humans will become CEOs of AI agent teams, Stanford expert predicts
AI agents are rapidly evolving from coding assistants to comprehensive business tools that will require human managers to oversee "fleets" or "swarms" of automated workers. Industry leaders like Erik Brynjolfsson of Stanford and Anthropic's Dario Amodei predict this shift will fundamentally change how we work, with humans serving as CEOs of AI agent teams rather than individual contributors. What you should know: The transition from single-purpose AI tools to multi-agent systems is happening faster than expected, starting with software development but quickly expanding across business functions. Coding remains the fastest-moving application, progressing from basic autocomplete to "vibe coding" where users...
read Jun 25, 2025Google launches free Gemini CLI tool for developers across platforms
Google has launched Gemini CLI, a free command-line tool that brings its Gemini 2.5 Pro AI model directly to developers' terminals across Mac, Windows, and Linux. The open-source tool provides lightweight access to Google's AI agent with capabilities extending beyond code understanding to include file manipulation, command execution, and troubleshooting, positioning Google to capture developer mindshare in the competitive AI tooling landscape. What you should know: Gemini CLI transforms the traditional command-line experience by integrating AI assistance directly into developers' existing workflows. The tool offers code writing and explanation, debugging assistance, project management, and natural-language documentation queries. Beyond coding tasks,...
read Jun 25, 2025Genspark hits $36M revenue in 45 days with autonomous AI agent platform and “vibe work” approach
Genspark has introduced its Super Agent platform that enables "vibe working"—a natural language approach to enterprise workflows that allows AI agents to operate autonomously without rigid predefined processes. The platform challenges traditional enterprise AI orthodoxy by prioritizing autonomous problem-solving over deterministic workflow execution, potentially reshaping how organizations approach complex business tasks. What you should know: Genspark's Super Agent represents a fundamental shift from structured workflows to autonomous AI operation across enterprise functions. The platform combines nine different large language models in a mixture-of-experts configuration, equipped with over 80 tools and 10+ premium datasets. The system operates on a classic agent...
read Jun 24, 2025NiCE rebrands as human-centered AI platform to augment customer service
NiCE, a customer experience technology company, rebranded itself as a human-centered AI platform at its annual Interactions conference, showcasing new products that prioritize augmenting rather than replacing human workers in customer experience operations. The company's strategic shift positions it to compete in the enterprise AI market by emphasizing practical, measurable outcomes over automation hype, targeting organizations seeking to scale personalized customer service through intelligent technology. What you should know: NiCE unveiled two flagship AI products designed to streamline customer experience operations across entire organizations. MPower Agents are AI-powered digital workers that complete end-to-end tasks using reasoning and business context within...
read Jun 24, 2025We tested 3 AI travel agents and here’s what actually works
Vacation planning traditionally involves hours of research, comparing prices, reading reviews, and coordinating complex itineraries. Now, artificial intelligence promises to streamline this process through specialized travel agents that can generate personalized recommendations and handle booking logistics. But do these AI-powered platforms actually deliver on their promise of stress-free trip planning? Recent testing of three prominent AI travel agents reveals significant differences in capability, accuracy, and value proposition. These platforms—ranging from established travel companies integrating AI features to dedicated AI-first services—demonstrate both the potential and current limitations of automated vacation planning. How AI travel agents work AI travel agents function as...
read Jun 24, 2025Salesforce unveils Agentforce 3 with unified studio and monitoring tools
Salesforce has released Agentforce 3, the fourth iteration of its AI agent platform since September 2024, introducing Agentforce Studio and Command Center to help enterprises build and monitor AI agents more effectively. The update addresses growing enterprise needs for comprehensive agent lifecycle management as AI agents proliferate across corporate IT systems, with new observability features designed to give companies confidence to deploy agents in customer-facing environments. What you should know: Agentforce Studio consolidates previously scattered agent-building tools into a unified development environment, while Command Center provides real-time monitoring and optimization capabilities. Studio brings together existing tools that were previously located...
read Jun 24, 2025Andrew Ng advocates sandbox-first approach to enterprise AI development
Andrew Ng, founder of DeepLearning AI, advocates for a "sandbox first" approach to enterprise AI development that prioritizes rapid experimentation over early implementation of guardrails and safety measures. Speaking at VB Transform, Ng argued that while observability and safety controls are important, applying them too early in the development process can stifle innovation by forcing engineers to seek approval from multiple executives before testing new ideas. The big picture: Ng's methodology flips conventional enterprise AI wisdom by encouraging companies to build and test AI applications in isolated environments before investing in comprehensive safety infrastructure. • "I frankly tend to put...
read Jun 23, 2025Salesforce launches Agentforce 3 with real-time monitoring tools
Salesforce has launched Agentforce 3, a major upgrade to its AI agent platform that introduces comprehensive observability tools and support for emerging interoperability standards. The release addresses critical enterprise challenges around AI agent deployment at scale, with new features including a Command Center for real-time monitoring and native Model Context Protocol (MCP) support that enables secure connections across hundreds of business tools without custom coding. What you should know: Enterprise adoption of AI agents is accelerating rapidly, with Salesforce reporting 233% usage growth in six months and over 8,000 customers now deploying the technology. Early adopters are seeing measurable returns:...
read Jun 20, 2025Stanford study: Workers want AI for boring tasks, not complex work
A new Stanford University study reveals that professionals are willing to embrace AI agents in the workplace, but primarily for automating mundane, low-stakes tasks rather than more complex work. The research, which surveyed 1,500 professionals and AI experts, provides crucial insights into how human-AI collaboration might actually unfold in practice, challenging some of the more ambitious promises made by tech companies about AI agent capabilities. What you should know: The study created the AI Agent Worker Outlook & Readiness Knowledge Bank (WORKBank), showing workers want to retain significant control over their work even when AI could handle more tasks. Workers...
read Jun 19, 2025AI lacks art of the deal? Stanford study finds AI agents with weaker negotiation skills lose millions
A new Stanford study reveals that AI agents have wildly different negotiation skills, with weaker agents consistently losing money to stronger ones in automated transactions. The research highlights critical risks as companies increasingly deploy AI agents for everything from retail purchases to supply chain negotiations, potentially creating unfair advantages for those with superior technology. What you should know: The study found that AI agent negotiations create "an inherently imbalanced game" where capability gaps lead to significant financial losses.• Buyers using weaker agents paid around 2% more in retail price negotiations compared to scenarios with equally capable agents.• Weaker seller agents...
read Jun 19, 2025Why AI researchers are ditching mega-models for Minsky’s multi-agent approach
Marvin Minsky's 1986 book "The Society of Mind" is finding new relevance in 2025 as AI researchers increasingly embrace modular, multi-agent approaches over monolithic large language models. The theory, which proposes that intelligence emerges from collections of simple "agents" rather than a single unified system, now maps directly onto current AI architectures like Mixture-of-Experts models and multi-agent frameworks such as HuggingGPT and AutoGen. Why this matters: As the AI field hits the limits of scaling single massive models, Minsky's vision offers a blueprint for building more robust, scalable, and aligned AI systems through modularity and internal oversight mechanisms. The core...
read Jun 18, 2025Globant launches 5 AI agents to automate full-funnel marketing workflows
Globant, a digital transformation company, has launched FUSION, a comprehensive suite of five AI agents designed to automate and optimize marketing workflows from initial strategy through final campaign execution. Unveiled at the Cannes Lions International Festival of Creativity, the platform represents a significant shift toward AI-powered marketing operations that promise to deliver measurable business outcomes rather than just technological novelty. The announcement comes as marketing departments increasingly struggle with the complexity of managing campaigns across multiple channels while maintaining brand consistency and measuring performance. Traditional marketing workflows often involve disconnected tools and manual processes that slow execution and create inconsistencies....
read Jun 18, 2025AI orchestration from on high helps companies manage multiple disconnected AI systems
As artificial intelligence applications multiply across enterprises, a new challenge emerges: managing the chaos of disconnected AI systems. Companies that began with a single chatbot or automated workflow now find themselves juggling multiple AI agents, each operating in isolation. This fragmentation creates inefficiencies, inconsistencies, and missed opportunities for AI systems to work together effectively. The solution lies in AI orchestration—a systematic approach to coordinating multiple AI agents and applications within a unified framework. Think of it as a conductor directing an orchestra, ensuring each AI system plays its part at the right time and in harmony with others. For businesses...
read Jun 18, 2025Salesforce embeds AI agents across platform with Agentforce Summer ’25 update
Salesforce has rolled out its Summer '25 update for Agentforce, introducing embedded AI capabilities, multimodal support, and industry-specific agents designed to automate enterprise workflows beyond pilot projects. The comprehensive upgrade positions Agentforce as a no-code AI engine woven directly into core business functions, targeting enterprises ready to deploy AI for real-world digital execution across sales, employee support, and industry-specific use cases. What you should know: The Summer '25 release transforms Agentforce from a modular tool into a comprehensive AI platform embedded across Salesforce's entire ecosystem. Sales Cloud now automatically suggests and applies CRM field updates, including "Next Steps" and "Stage"...
read Jun 16, 2025Due diligence duds: Salesforce study reveals AI agents fail 65% of multi-step CRM tasks
A new study led by Kung-Hsiang Huang, a Salesforce AI researcher, reveals that large language model (LLM) agents struggle significantly with customer relationship management tasks and fail to properly handle confidential information. The findings expose a critical gap between AI capabilities and real-world enterprise requirements, potentially undermining ambitious efficiency targets set by both companies and governments banking on AI agent adoption. What you should know: The research used a new benchmark called CRMArena-Pro to test AI agents on realistic CRM scenarios using synthetic data. LLM agents achieved only a 58 percent success rate on single-step tasks that require no follow-up...
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