AI operations expand as Moveworks offers over 100 out-of-box agents

Moveworks has launched an AI Agent Marketplace offering over 100 pre-built agents that enterprises can customize and integrate with their existing systems. This move reflects the growing trend of agent marketplaces as businesses seek faster implementation of AI solutions across departments like HR, sales, finance, and IT operations. The platform’s focus on integration with enterprise workloads positions it as a more sophisticated alternative to simple prompt-based marketplaces.

Why this matters: The proliferation of agent marketplaces signals a shift in how enterprises approach AI implementation, prioritizing speed and customization over building agents from scratch.

• Moveworks joins major tech players like ServiceNow, Google, Microsoft, AWS, and Salesforce who have already established similar marketplaces.
• The trend represents an evolution from model gardens to ready-made agents that can be quickly deployed and modified.

Key details: Moveworks’ marketplace offers over 100 pre-built agents spanning HR, sales, and more.

• The agents can handle specific tasks like timesheet management, talent recruitment, and expense management.
• Users can customize these templates to fit their organization’s unique needs and connect them to their existing tech infrastructure.

The big picture: AI agent marketplaces are transforming how enterprises implement automation, moving beyond the limitations of traditional robotic process automation (RPA).

• According to CEO Bhavin Shah, previous RPA solutions required detailed step-by-step workflow programming that was “brittle” and couldn’t easily handle variations.
• AI agents offer more flexibility by connecting to data sources for greater context and understanding while requiring less manual coding.

What they’re saying: “What we found is that to go from this transformation and business productivity is to identify the kinds of agents that can be used to translate these objectives that people have,” Shah told VentureBeat.

Where we go from here: ServiceNow’s recent acquisition of Moveworks could potentially lead to integration between their respective agent libraries.

• Shah indicated that while the acquisition is still being finalized, Moveworks’ AI Agent Marketplace currently operates independently.
• The consolidation trend suggests we may see further merging of agent marketplaces as the industry matures.