Nearly half of Americans now prefer AI over humans to do their taxes

Americans’ dread of tax filing season and their need for professional help has taken an unexpected turn, as new research shows shifting trust from human professionals to artificial intelligence solutions. The growing acceptance of AI in financial matters reflects broader changes in how people approach complex administrative tasks in the digital age.

Key findings: A recent survey by accounting software company Invoice Home reveals a significant shift in Americans’ preferences for tax filing assistance.

• Nearly 43% of Americans would trust AI over a human tax professional for their tax filing needs
• Only 40% of Americans express confidence in their ability to file taxes independently
• The IRS anticipates more than 140 million tax returns to be filed before the April 15 deadline

Timeline and deadlines: The 2025 tax season commenced on January 27, giving Americans approximately two and a half months to complete their returns.

• The federal filing deadline is set for April 15, 2025
• The IRS offers free electronic filing through IRS Free File on IRS.gov
• Early filing is encouraged to avoid last-minute complications

Expert insights: CEO and co-founder of Invoice Home, Petr Marek, attributes changing tax filing behaviors to broader digital trends.

• Social media and “addictive scrolling” habits may be contributing to procrastination on important tasks like tax filing
• Digital solutions are becoming increasingly attractive to those seeking convenience
• The shift toward AI reflects a broader trend of digital automation in financial services

IRS guidance and warnings: The tax authority maintains that traditional safeguards and professional services remain important despite technological advances.

• The IRS recommends working with trusted tax professionals affiliated with recognized national tax associations
• Taxpayers should remain vigilant against fraudulent schemes and scammers
• The agency provides step-by-step guidance for those who choose to file independently

Looking ahead: While AI’s role in tax preparation continues to grow, the balance between technological convenience and professional expertise remains a critical consideration for taxpayers. The trend toward AI adoption in financial services may signal a broader shift in how Americans approach complex administrative tasks, though concerns about accuracy and security persist.