The rapid adoption of generative AI in workplaces is creating new opportunities but risks deepening existing economic divides, particularly in developing nations.
Current state of AI adoption: Middle-income countries now represent over half of all generative AI web traffic, with 39% of the U.S. working-age population already using this technology.
- 66% of leaders across 31 countries indicate they would not hire candidates lacking AI skills
- In Latin America, executives are prioritizing AI expertise over traditional work experience
- Experimental studies show significant productivity gains from GenAI use, particularly among workers with lower skill levels
Digital divide challenges: Access to GenAI benefits remains heavily skewed toward middle-class workers in urban areas with formal sector jobs.
- Only 7-14% of workers across Latin America and the Caribbean can effectively utilize GenAI in their roles
- In Brazil and Mexico, workers in the highest income bracket are twice as likely to have GenAI-compatible jobs compared to the poorest workers
- When factoring in digital technology access, this disparity grows even wider – in Mexico, the wealthiest workers are 5.6 times more likely to have both GenAI-suitable jobs and necessary computer access
Automation risks and vulnerable groups: Certain sectors face significant disruption potential from GenAI automation.
- 1-6% of jobs across Latin American countries are at high risk of GenAI automation
- Banking, finance, public sector, and customer support services face the greatest automation threat
- Women and youth workers are disproportionately represented in these at-risk positions
Potential opportunities: GenAI could have transformative effects in sectors crucial for poverty reduction.
- Education could benefit from personalized instruction and enhanced teacher effectiveness
- Healthcare delivery could improve through better clinical decision-making and expanded telemedicine
- These improvements could strengthen human capital development in underserved communities
Infrastructure barriers: Basic technological prerequisites remain a significant obstacle in many regions.
- Over one billion people in developing nations lack reliable electricity access
- 17 million jobs across Latin America could benefit from GenAI but lack basic digital infrastructure
- Learning gaps between wealthy and poor countries continue to persist
Future implications: The successful integration of GenAI technology will require coordinated policy action to prevent the widening of global inequality.
- Infrastructure development must address basic needs like electricity and internet access
- Education systems need strengthening to provide foundational skills necessary for AI adoption
- Without targeted interventions, GenAI risks becoming another factor that exacerbates rather than reduces global economic disparities
Artificial intelligence is transforming middle-class jobs. Can it also help the poor?