Orange Business unveils AI adoption tool for enterprise

The rise of generative AI in enterprise settings has created both opportunities and challenges for businesses seeking to harness AI capabilities while maintaining security and control.

Major announcement: Orange Business has unveiled Live Intelligence, a comprehensive generative AI solution that aims to simplify AI adoption for organizations across France, with European expansion planned.

• The platform was extensively tested internally, with over 50,000 Orange employees participating in year-long trials
• Live Intelligence provides a secure, user-friendly interface with pre-configured prompts for common business tasks like document analysis, email summarization, and meeting note creation
• The solution is delivered through a Software-as-a-Service (SaaS) model, making it accessible to businesses of all sizes, particularly small and medium enterprises

Security and compliance focus: Live Intelligence addresses critical concerns about unauthorized AI tool usage in the workplace, commonly known as “Shadow AI,” which can lead to data security risks.

• All data is hosted and processed within European facilities, ensuring compliance with regional data protection regulations
• Organizations gain comprehensive monitoring capabilities, including visibility into AI model usage, user activity, and consumption metrics
• The platform provides a controlled environment for AI deployment while maintaining data security standards

Operational benefits: The solution targets key barriers to AI adoption including cost, technical complexity, and security concerns.

• Companies can streamline various business processes through pre-configured AI tools
• The platform offers scalability to match organizational needs
• Users benefit from simplified access to advanced AI capabilities without requiring extensive technical expertise

Market timing and positioning: As enterprise AI adoption accelerates, Orange Business is strategically positioning Live Intelligence to capture growing market demand.

• Industry analyst Gartner projects that 80% of companies will implement generative AI by 2026
• The solution’s flexible pricing and deployment options make it particularly attractive to smaller organizations that may have previously found AI adoption challenging
• Orange’s approach emphasizes practical business applications rather than experimental use cases

Future implications: While Live Intelligence represents a significant step in democratizing enterprise AI access, its success will likely depend on Orange’s ability to maintain security standards while keeping pace with rapidly evolving AI capabilities and expanding beyond the French market into broader European territories.