OpenText expands capabilities to help enterprises show ROI on AI adoption

The enterprise software industry is experiencing a significant shift as companies work to demonstrate tangible value from AI implementations, with OpenText leading efforts to showcase measurable returns on AI investments through its latest platform updates.

Latest developments: OpenText has announced its Cloud Editions (CE) 24.4 release, expanding AI capabilities across its extensive software portfolio that includes content management, DevOps, messaging, database, and security solutions.

• The update builds upon the OpenText Aviator technology introduced in CE 23.4, now featuring deeper integrations and expanded AI agent functionality
• The enhanced AI portfolio encompasses 15 products supported by 102 autonomous agents
• The expansion includes solutions gained from OpenText’s $6 billion acquisition of MicroFocus in 2023, such as the Vertica database and Autonomy IDOL platform

Practical implementation and ROI focus: OpenText has developed a structured approach to help enterprises evaluate and implement AI solutions with clear business benefits.

• The company’s “Earn Your Wings” program offers a 30-day proof of concept exercise where organizations can test Aviator technology in their preferred environment
• During the trial period, AI models are trained exclusively on customer data to ensure relevant and accurate insights
• Major corporations like BMW and Catalent have already implemented OpenText’s AI capabilities, with Catalent using the technology to efficiently analyze vast amounts of clinical trial documentation

Key product enhancements: The latest release introduces several new Aviator-powered solutions targeting specific enterprise needs.

• Aviator for XDR (Extended Detection and Response) helps managed service providers analyze security logs from various platforms
• The platform’s integration with OpenText’s internal “Ollie.ai” system assists sales teams with RFP responses and technical support
• DevSecOps capabilities now include AI-powered automatic code documentation features

Competitive differentiation: OpenText has positioned itself uniquely in the crowded enterprise AI market through several strategic advantages.

• The platform supports multi-cloud deployments and seamless integration with other enterprise software systems
• Strategic partnerships with SAP, Microsoft, and Google enable deep embedded functionality
• Zero copy data capability ensures data security while maintaining accessibility across applications
• The company’s security credentials include trust from major government institutions and long-term relationships with enterprise customers

Market implications and future outlook: As enterprises increasingly demand concrete evidence of AI’s business value, OpenText’s focus on demonstrable ROI and practical implementation could set a new standard for enterprise AI adoption and deployment strategies.

• The emphasis on measurable outcomes and security could help accelerate AI adoption in regulated industries
• The combination of AI capabilities with existing enterprise software solutions suggests a trend toward more integrated, practical AI applications rather than standalone solutions