University of Michigan embraces generative AI in education

Generative AI initiatives at the University of Michigan: The University of Michigan (UM) has embarked on an ambitious journey to integrate generative AI into its academic and administrative operations, showcasing a commitment to responsible technological innovation in higher education.

• In June 2023, UM published a report outlining recommendations for the future use of AI, including the creation of a generative AI committee and an online information hub for the campus community.
• The report emphasized UM’s potential to lead in the development and appropriate use of generative AI, citing the university’s intellectual depth, resources, and extensive networks.

U-M GPT: A customized chatbot for the university community: UM has developed its own version of GPT, offering free access to the latest large language models while addressing privacy and accessibility concerns.

• U-M GPT houses all interaction data within the school’s secure system, ensuring a higher degree of data privacy compared to platforms operated by private companies.
• The chatbot includes enhanced accessibility features, such as screen reader compatibility, and allows for modular updates to different language models.
• By offering the best version for free to everyone, UM aims to democratize access to cutting-edge AI tools within its community.

U-M Maizey: A specialized AI tool for academic and administrative tasks: The university has also created a more focused AI tool called U-M Maizey, which allows users to upload their own datasets for customized GPT experiences.

• In academic settings, Maizey integrates with Canvas, the learning management system, to generate practice exam questions and offer personalized tutoring.
• Administratively, Maizey has been used to guide requests for proposals and replace specialized tasks, significantly reducing costs and improving accuracy.
• Currently, there are 2,500 iterations of Maizey in active production for procurement, with plans to scale up its use.

GoToCollege: Expanding AI benefits to the public: UM is set to launch a public-facing chatbot called GoToCollege next month, leveraging the Maizey model to connect prospective students with funding opportunities.

• The chatbot aims to address the issue of unused Pell Grants, estimated at several billion dollars annually, by helping students and families navigate available scholarships and funding options.
• This initiative reflects UM’s commitment to using technology to address broader societal needs and improve access to higher education.

Collaborative approach and future outlook: UM’s AI initiatives highlight the potential for higher education institutions to drive responsible technology integration and meet community needs.

• Ravi Pendse, UM’s vice president for IT and CIO, emphasizes the importance of collaboration among various university teams and departments in achieving these AI advancements.
• The university’s approach demonstrates a willingness to share knowledge and assist other institutions in implementing similar AI initiatives.

Broader implications for higher education: UM’s proactive stance on generative AI integration offers insights into the future of technology in academia and administration.

• The university’s efforts showcase how AI can be leveraged to enhance both educational experiences and operational efficiencies in higher education settings.
• By developing proprietary tools and focusing on accessibility and privacy, UM provides a model for other institutions seeking to harness AI’s potential while addressing ethical concerns.
• The GoToCollege initiative, in particular, highlights the potential for AI to address broader societal issues, such as improving access to higher education funding.

As universities continue to navigate the rapidly evolving landscape of AI technology, UM’s comprehensive approach serves as a valuable case study in responsible innovation and community-focused implementation.